Question about Nintendo Wii Console

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Wii Cursor Does Not Appear

Hi guys,
My little brother just got a Wii for Christmas and it worked completely fine yesterday, but today when he tried to turn it on the cursor did not appear on the menu screen. The A, B, and Home (Menu) buttons all worked, and so did the - and + buttons, but there was no way to select the different applications like Mii and the disc slot, etc. I tried to re-sync it by pressing both sync buttons, and I also tried unplugging the sensor bar and replugging it, moving it around and resetting the Wii. I also tried to unplug the entire thing and then replugged it, but no luck. The information on the Nintendo support site said the remote itself needed to be repaired, but I was wondering if there is any other way I can fix this?
Thanks!
Lauren

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  • 4 more comments 
  • Loorcakes Dec 27, 2007

    Thanks for the tip, I'll keep trying to fix it... We think it might be a problem with the remote, but maybe it'll work tomorrow. Thanks!

  • janmac91 Jun 20, 2008

    We have just turned on the Wii and the cursor has not appeared at all, nor can we seem to get it on the screen any way at all - and yes we are pointing it at the tv and the sensor is unobscured. It is very annoying as mummy is trying to work and us kids are bugging her to fix it.



    Lala

  • miraged Jul 09, 2008

    The Wii was working fine one day and not the next. The cursor simply will not appear. We have tested the batties, try to re-sync the remote, unplugged the system and and plugged it back in, and recentering the sensor bar. All buttons work, but the cursor still will not appear. Could you please help us?

    Hayley

  • Jeremy164 Nov 30, 2008

    yeah, that same thing happen 2 me. everything turns on. im at the main menu, and the controler turns on but nothing shows up i press the + and - it moves to side to side but nothing shows

  • Anonymous Dec 02, 2008

    Same problem. Everything works, except I can no get a cursor!!!

  • dvlray146
    dvlray146 Mar 30, 2013

    Had same problem its the controller it self buy new controllers and get rid of old one completly

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7 Answers

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I had the problem where the cursor worked on the main menu screen, but disappeared once you entered any of the channels or a game. For me the problem was a faulty sensor bar. You can check if your sensor bar is working by focussing a digital camera on the bar as if you were taking a picture of it. In the viewfinder you should see 5 blue lights illuminated on both ends of the sensor bar. For me, only one side was illuminated. The sensor bar had to be replaced.

Posted on Aug 09, 2009

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Try going to the Settings menu, then to the Sensor Bar settings. There is a sensitivity option there. If you turn it up to 5, instead of the default of 1, it will pick up on the infrared sensor bar (the thing you put above or below your TV) better. The only time this will cause problems, is if there are other devices around that emitt infrared light.

Posted on Nov 26, 2008

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We changed the batteries in our remote sensor and this solved the problem for us.

Posted on Jul 21, 2009

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Hi,
This happens a lot with my son too, but if u keep persisting with it and moving while pressing the buttons on the wii, it should work, also, make sure sensor bar is where it should be in range of remote, hope this helps.

Posted on Dec 26, 2007

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Hehehe, I almost panicked! Turns out my sensor bar just fell behind my TV, PHEW B/C I had been ******* around, hacking it and I thought I bricked it!

Posted on Apr 19, 2009

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I had the same problem the solution get a new sensor the wire on mine was cut

Posted on Oct 23, 2010

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There are a number of items that this can be. I recently published a post on this with all the different methods that can fix the problem, supplementing Nintendo's recommendation with my experiences. That post in terms of fixing the Wii cursor not working can be found here:

http://www.somelifeblog.com/2007/02/wii-cusor-does-not-appear-fixed.html

It's a part of a larger Wii Repair Guide.

Posted on Jan 27, 2008

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Posted on Jan 02, 2017

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    Cursor not appearing
    Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time.
  • Some games do not use the cursor feature of the Wii Remote; Make sure the game you are attempting to play uses the cursor by reading the game's instruction manual. You can also exit out of the game to return to the Channel Menu and use the Wii Remote to see the cursor. If the cursor still does not appear, continue with the steps below.

  • Trying to use multiple Wii Remotes in the Mii Channel or Photo Channel? These Channels only allow the Wii Remote designated as "Player 1" to function.

  • Verify that the Wii Remote's pointer lens is free of obstructions and contamination (stickers, heavy smudges, etc.). The pointer lens is the tinted rectangle at the end of the Wii Remote.

  • Check the battery power level by turning off the Wii console, then opening the battery cover of the Wii Remote. Press and release the red "SYNC" button to check battery strength. The number of lights flashing indicates the Wii Remote's battery strength. Four flashing lights indicates full strength. Our experience has shown that as your battery strength decreases to one (1) or less lights flashing, the cursor may not appear. For troubleshooting, if possible, try using fresh batteries so that all four lights illuminate. For guidelines on using batteries, please click here. If after inserting brand new batteries, you are still seeing less than all four LEDs flash, then your Wii Remote will need to be repaired. Please click here for repair information.

  • Is the Wii Remote properly synced?
    Press the POWER button on the Wii Remote to see if the Wii console powers on.
    • If it does, the Wii Remote is synced with the system. Please skip to the next section.
    • If the power doesn't come on, power on the system manually and try syncing the Wii Remote.
      • If the Wii Remote will not sync, there is likely a problem with the Wii Remote. Please click here for repair information.
      • If the Wii Remote will sync and the cursor still does not appear, try another Wii Remote if possible.
        • If at least one Wii Remote is working, there is likely a problem with the first Wii Remote and it will need to be repaired. Please click here for repair information.
        • If you have only one Wii Remote, or none that are working, please continue troubleshooting.

  • Make sure that the Wii Remote is being used between 3' and 10' directly in front of the TV and that there are no bright light sources affecting the Wii Remote's operation (review Game Play Guidelines for more information), and that the Sensor Bar is placed properly (see Sensor Bar setup).
  • Check the cord on the Sensor Bar for any frayed wires or kinks, and verify that the Sensor Bar is free of obstructions.
  • Check the button functionality, and that the Sensor Bar is operating correctly, by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side through the Wii Channel screens.
    • If you are able to scroll with the "+" and "-" buttons, but the cursor is not appearing, then there is likely a problem with the Sensor Bar. Please click here for additional Sensor Bar information.
    • If there is no response, there is likely a problem with the Wii Remote. Please click here for repair information.

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