Question about Microsoft Xbox 360 Console

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Oops OK, it was dark and i put a dvd in the xbox 360 when there was already one in there. The laser head came off. What's the best and cheapest way to get it repaired?

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I don't know if your warranty will become void because of that, but call XBOX customer support and try to avoid saying anything about you putting 2 discs in there. If it is absolutely necessary to tell them, then tell them. But it might make your warranty void.

1-800-4MY-XBOX

Posted on Jan 12, 2008

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Posted on Jan 02, 2017

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1 Answer

Wont play xbox game disc


Make sure the disc is clean, if its clean, and works in another 360. Disassemble the 360, open the dvd drive up, shoot some canned air in there but NOT on the laser, clean the laser with some rubbing alchol of at least 91% and a q-tip then put it back together if this doesn't work you will need to buy a replacement laser off of ebay. And here is a link on how to disassemble the 360: http://www.rrodfix.com/how-to-take-apart-the-microsoft-xbox-360-game-console.html Just make sure to stop when you've gotten to the part about the DVD drive, then disconnect the DVD drive, and take it apart. Best of luck.

Oct 23, 2011 | Microsoft Xbox 360 Console

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Since my xbox 360 has been repaired it won't play copied dvd's


your drive is modded with special firmware(software). What happens eventually is the laser is going out on the DVD-drive. When a DVD is burned on a computer it is not as readable as a DVD is that is produced in large factories that Microsoft use to make 360 games. So you should be able to play 360 games you buy fine and some burned games but not all of them. Replacing the laser is hard. A temporary solution would be to burn your games at a slow speed like 2.4x or even 1x.

Apr 05, 2010 | Microsoft Xbox 360 Pro System Console

1 Answer

My xbox 360 elite refuses to play games and olny reconizes them as dvd's


Your DVD drive's laser is malfunctioning.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Dec 08, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 won't play discs. It just says open tray.


Your DVD drive's laser is malfunctioning.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Nov 24, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

My xbox 360 will never read the game i put in it always says open tray.


Hi,

try a Music CD Or DVD Movie ??
also try using a cleaning disk, incase of any dust on the laser head.

If none of the above work, the DVD Drives laser Unit, has weakened/Failed. And the drive should be suitably repaired, Or replaced.

Mike @ Compurepair.

Nov 05, 2009 | Microsoft Xbox® 360 Core System Console

2 Answers

Error msg: to play this disc put in xbox 360


Hi,

the Laser In The DVD Drives Failed.
Try a CD/DVD to see if it will read A single Layer DVD, Rather than the 360 Dual-Layer Disk.

You might try a laser head cleaning CD Disk.

Or requires drive replaced et,c. ** This is not swappable And should Be caried out by """ An Xbox 360 Drive Replacement Specialist, As the dvd drives logic board is paired to the Motherboard, And therefore have to be re-matched.

Mike @ Compurepair.


Nov 05, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 says put game in xbox 360


your dvd drive is faulty this is either the laser or the complete drive you will have to open your 360 to find the make and model of your dvd and either replace the laser (available from ebay) or the whole dvd drive but the curcuit board on the dvd drive is coded to the xbox it is fitted to you will have to obtain a dvd drive the same make and model as the faulty one and swap circuit boards for it to work.

Mar 29, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 Drive gradually would lock up on a game now it only plays commercial DVD movies no games, says drice open or insert xbox disc


1. MS gives everyone a 2 year warrenty, unless you had opened the machine already then your warrenty is VOID

2. Would a commercial DVD cleaning disc be a quick fix? Depending on how bad the laser is broken. If it's dirty yes it would help to a certain degree, but remember these cleaning discs are for maintenace purposes, not to fix the problem. If the laser is misaligned then the disc will do nothing to help you.

3. First of all, if you MOD your xbox 360 it will VOID your warrenty so be very careful with modifications. Secondly, if you get a mod that actually REMOVES the laser and replaces it with another one it would be O.K. if your warrenty is up. If your warrenty is not up, then contact MS about getting a new system. They may have a pay some money, but it's better than buying an entire new system.

4. Is the laser is broken, running the cleaning disc will not help it nor ruin it further.

I hope this helps you. Good luck!

-oNice

Nov 10, 2008 | Microsoft Xbox 360 Console

1 Answer

Put in a 360 disc?


Usually when this happens it means that the laser head in the drive is out of alignment and so it cannot track in on the boot track of the disc and the system then presumes that whatever you have inserted, it is not an XBox disc or DVD.

I am not aware of any way that you can fix this without voiding the warranty on the device. Your best solution to this is to contact Microsoft via the XBox Support Page and initiate a service request.

Note that if you have chipped your box, sending it to have it serviced is probably not a good idea, and anyway the warranty is already void. In that case you would want to find a local shop and pay to have the drive re-alligned or replaced (whatever is cheaper).

Nov 14, 2007 | Microsoft Xbox 360 Console

3 Answers

Put this in an xbox 360 console


Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

Nov 06, 2007 | Microsoft Xbox 360 Console

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