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Re: phillips 2GB mp3
Make sure you got the one with GoGear docking station instead of the one with Ipod Docking Station.
Here's how to fix the player: Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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I would check to make sure you don't have a cable or headphones plugged into the Audio In jack. If not then I would suspect that you have a newer Ipod touch or classic that is not supported by this dock. Something changed a couple of models ago with ipods and the last two generations haven't been compatible on older devices meant to play through the dock connector. I have the same problem with an older Sony car stereo.
If you do have a newer Ipod then you can either get the patch cable to go from your headphone jack to the Audio in jack on the dock or you will need to get a newer dock.
Not a "solution" per se but there is an email for support at the Website for manufacturer Sakar International (assuming the product at this Toys R Us link is what you bought:http://www.toysrus.com/buy/mp3-players/monster-high-4gb-digital-mp3-player-with-video-59048-tru-11129829)
You can probably obtain either a direct answer or a new .PDF copy of the manual by emailing them. I was unable to locate the product on their Website though so I suspect it may be a product they no longer support. :(
i held the volume+ button in while i plugged the usb cable. the computer recognized new hardware was found. i opened the phillips device manager and hit the repair tab. it automatically ran a repair through the mp3. then i installed new firmware through the phillips device manager. i lost all my contents but windows media 11 sync all my music back. THANKS ANYWAY!!!!
The Phillips Go Gear is not compatible to Windows Vista, and there is nothing one can download to make it compatible. I contacted Phillips, and they said that there are no plans to update the software so that it works on Vista. Pass this to everyone that is having a similar problem. Contact Phillips on their website, and request that the Phillips Go Gear software be updated to include Windows Vista. If more people raise a stink (especially threatening never to buy Phillips products), maybe something will be done.
I bought an Ipod shuffle 2nd generation yesterday, it charged all night and orange light was still blinking. Tried listening to songs and sometimes it would play but most times wouldn't. Took it back for exchange and same problem. Then I realized the problem is not with the USB plug or computer reoconizing ipod but in the docking itself. I applied pressure on the top side of docked Ipod and bottom of docking station and the computer recognized the Ipod. Release pressure and lose connection. The problem is that the docking station and earbuds do not connect with ipod and the fixes provided by apple doesn't address or fix this problem.