Question about Canon PIXMA MP600 all-In-One InkJet Printer

3 Answers

Error code: U150 The following ink tank cannon be recognized (Cyan)

Hi,
I cannot print (or clean) my printer due to the above message. The Cyan Cartridge used to work fine, and it's still 70 % full. I reinstalled the blue ink cartridge several time, turned the printer off and on, but the same message keeps appearing. When I push the cartridge in, the printer seems to recognize the cartrdige, as the red light turns on, but when I close the printer, the U150 message appears. What can I do? I hope you can help me.

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  • 17 more comments 
  • Anonymous Dec 28, 2007

    I have a different model but mine does the same exact thing that you described and I'm always out buying ink cartridges. Replacing ones that are still full. It's annoying. I'd also love to know a solution. No help from Canon support.

  • Anonymous Jan 12, 2008

    Have exactly the same problem. Did not try a new ink tank as the current one is full, and it had been working ok for some time.

  • Anonymous Jan 31, 2008

    I have exactly the same problem with my Canon MP600 printer (cartridge not recognised). It looks like that there is a fault with this printer that only affects the cyan cartridge. Surely Canon must be well aware of this problem. I am now awaiting reply from Canon Customer Support.

  • Relayer56 Feb 05, 2008

    I have the same problem, only mine is not recognizing the black cartridge (PGI-5BK). On the phone now with tech support... he says he will send me another printer... waiting for him to come back online... don't know if that's a new or refurbished... ok, probably a refurb... can possibly send me to a certified repair center....

    Well, I'm going to call the repair center to see what they say before I decide which way to go.

    KB

  • Anonymous Feb 16, 2008

    Yes, I have the same problem with both the cyan and yellow cartridges. It just started out of the blue. I have to turn the printer off and on again and it then works OK. Weird hey! I've been so impressed by the print quality but this is really annoying. I've had the printer for 11 months and it's worked beautifully until now!

  • Jazziesdog Mar 05, 2008

    Hello
    I cannot print my printer due to the above message. The Cyan Cartridge used to work fine, and it's still 95% full and put a new one in same problem I reinstalled the blue ink cartridge several time, turned the printer off and on, but the same message keeps appearing. When I push the cartridge in, the printer seems to recognize the cartrdige, as the red light turns on, but when I close the printer, the U150 message appears.

  • Anonymous May 11, 2008

    Have same problem with yellow cartridge [CLI-8Y]. Half full. Came our of blue.
    All other help sites do not publish a solution. HELP!

  • krussell2003 Jul 12, 2008

    I have the same problem with the cyan tank. I replaced the tank when it was over half full and a week later, got the same message again on the cyan tank.Any suggestions on fixing it?

  • Anonymous Jul 21, 2008

    My printer says the following ink tank can not be recongized. It's the black ink cartridge. HELP!

  • tsfabco67 Aug 06, 2008

    I bought my printer 6 months ago and used it very little I still have more than 90% ink for color Magent and each time I tun it on or remove the cartiage and but it back in it's place I get the message

    "The following ink tank cannot be recognized"



    Which stops me from printing.



    How can I fix this problem.



    Please advise

  • bill112 Aug 10, 2008

    remove cartridge and put back in, plenty of ink always have had problems with cyan does not rec. have cleaned and deep cleaned



  • NZ Whitegirl Aug 26, 2008

    iv been having the same probs but with the pink one :'( i rang Noal Lemming, Palmerston North, NEW ZEALAND on 06 3530114 and they said i have a extended warrenty for 3 years so to just bring it in and they will sort it. but i said there r millions of others that r having the same problems and what r they ment to do if they DONT have extened warrentys, and the guy (typical nobrain salesman) said i duno. i asked for canon's 0800 (freecall in NZ) number and got alot more joy :> the freecalling NZ number is 0800 222 666 (pick option 3, to save time being put on the "ill just put you thru to someone else, WHO CAN HELP" merry go round). he said by the sounds of what iv found and been reading on online help site's that it is prob more likely to be a fault with the ink tank chip thingy on the front at the bottom of the ink tank, andd took a few details and is sending me a new one in the post. and if that doesnt solve the prob, we will THEN go to the next step. i hope this does give some of you out there a bit of insite to the hundreds and thousands of faults with the same problem. and to those that read the thingy about fixing it with masking tape, i tried and tried this, spent 3 F__KING hours doing it and it DIDNT WORK, it only mad me more pissed of and frustrated :'( in the future, i recommened ringing help and support in your own country before getting advice from an online site that is not from the manufactures :) good luck to all :) ill post another comment again if getting a new pink ink tank thingy posted to my home for FREE DOES NOT WORK!!! cheers for the help and advice

    Kat AKA NZ WhiteGirl

  • mpm313 Nov 03, 2008

    This is the third cartridge this has happened to. This is also my LAST canon product, what a total ripoff!

  • Anonymous Nov 16, 2008

    My printer has the same problem, U150 Cyan. The ink cartridge is 90% full and was replaced less than 4 months ago. This error has basicly made this machine useless. I am very dissapointed with Canon.

  • Anonymous Nov 16, 2008

    150 with a full cartridge 

  • Anonymous Nov 23, 2008

    u150,useless printer!


  • MrRoo Mar 30, 2009

    MP600 7 Months old only printed 50 pages max, half ink in all cartridges but printer says cannot recognise them. Bought new but same problem. Another £120.00 wasted on a printer that is not fit for purpose SIMPLE DONT PURCHASE ANYTHING FROM CANON THEY ARE A WASTE OF TIME

  • Anonymous Mar 13, 2014

    code U150

  • Anonymous Mar 20, 2014

    an error keeps appearing on my mx510 printer, I have reset it and turned it on an off,what can I do?

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U150 ink error fixed!

I too was getting the error for unrecognized ink cartridge. Then the little green circ board fell out of the end of the ink cartridge and it hit me that maybe if I put in the little green circ board from the old ink cartridge of the same color, then maybe the ink cartridge would be recognized. It worked! So don't throw out an ink cartridge that still has ink just because of that error and hold onto your empty cartridges in case you need the little green/gold circ boards.

This works!

Posted on Aug 04, 2008

  • Nance Baird
    Nance Baird Jan 16, 2014

    You are BRILLIANT! This worked like a charm. THX!!

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The U150 problem is all too common and apparently there is no fix other than replacing the ink tank the error code refers to. I've gone through cartridges in the past 3 months, all of which were original Canon products and were over 50% full. From experience, this U150 error can happen to any ink tank and it completely shuts the printer off from any further use.

Before I bought the printer I read rave reviews about Canon printers. Looks like we all got duped.

Posted on May 13, 2008

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The good news: Office Depot replaces "damaged" cartridges. This is my only solution to this problem. At least we'll get our money back. This is certainly an issue, Canon has to solve. Other than that I think this printer is much better than other products in this price range. 

Posted on May 14, 2008

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If an error message is displayed on the LCD, take the corresponding action described below.

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