Question about Tomtom ONE GPS Receiver

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Power on why do i have to reset my tomtom every time i power up

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  • veick Dec 26, 2007

    same problem blank screen, will reset, but must do it everytime

  • Anonymous Dec 26, 2007

    I have the same exact problem with a brand new Tomtom One v3, that does not turn on unless the reset button is used each time. After attempting the customer support phone number a few times, I finally got through and after waiting for 20 minutes, spoke to someone who said it needed to be replaced.

  • Anonymous Dec 26, 2007

    Blank Screen when I turn on the unit. Must hit the re-set everytime

  • Anonymous Dec 26, 2007

    Exact same problem. Unit appears to work fine, but has to be reset every time it is powered down.

  • erralston Dec 26, 2007

    I have the exact same problem. It must be reset everytime I turn it on. It works fine after that.

  • mrsraines Dec 26, 2007

    I have the same problem. I think they must have known this was a problem but demand was too high at Christmas. Mine will have to be replaced but they are sold out around here so I'm sure I will have to wait a while.

  • wemake Dec 26, 2007

    Same. Won't start up unless reset button is hit. What gives?!?!

  • Anonymous Dec 26, 2007

    Unit works fine but after every shut down and I power up again I get a blank white screen and have to reset. Next time I power up its fine again. It started this right out of the box.

  • mgw52 Dec 29, 2007

    My tom tom 3rd edition has to be rest every time it is turned on

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See this response to a similar posted problem:

http://www.fixya.com/support/t318193-screen_turns_white_freezes_when_booting

You need to contact TomTom Customer Support to have the product returned and replaced.

Posted on Dec 27, 2007

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1 Answer

Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

May 14, 2015 | Tomtom GPS

1 Answer

Windows won't enable tomtom xxl or has it turned off


reset it, plug in charger for 2 hours then remove it.
press the power switch on the top and hold in the down position for 20 - 30 seconds. When it resets you will hear the tomtom drum roll, now is the time to let go of the power on button

Dec 29, 2013 | Tomtom GPS

1 Answer

How do reset my tomtom 20


Press the power button down and hol down for approx. 20 seconds. When you hear the tomtom 'drums' let the power button go and wait about 60 seconds for a full reset and boot

Mar 12, 2013 | Tomtom One Europe v2 GPS Receiver

1 Answer

Tomtom sav nav 910 wont turn on even after pushing reset button with paper clip as recomended. It is fully charged. Any other suggestions


Hallo! Try this: press reset +poiwer on for 20 secs, release reset but keep pressing power 20 secs, it should power the light on, very fast to connect to computer in this time, because it stais on 10 secs, open it like a map, backup ALL data in a new map, format the device, connect to TomTom Home, make the upgrades, copy the maps Maps and Voices back to your GPS.

May 12, 2011 | Tomtom GPS

1 Answer

I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

Where is the reset button on the Tomtom xl340s


The TomTom XL 340-S uses the power button as a reset. With the unit turned off, hold down the power button for approximately 15 seconds, until the TomTom turns on. As soon as the unit turns on, release the power button. The unit is now reset.

Nov 21, 2009 | Tomtom XL 340S Car GPS Receiver

1 Answer

Tom Tom 130 will not power-up ( no working screen) when power button is activated.


If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

Oct 09, 2009 | Tomtom ONE 130 GPS Receiver

1 Answer

Doesn' t turn on


1. Connect the TomTom to the USB for power (green light should be on).
2. Hit the reset button on the bottom of the device - you should feel it depress slightly.
3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.

Even if your battery is ****, the power connection has a pass-through, so you can still use the device as long as its connected to the charger.

Dec 19, 2008 | Tomtom GO 720 GPS Receiver

2 Answers

Tomtom not switching on


I had this problem. had it plugged in charging and then pressed the the reset and the power button at the same time for about 30-50 seconds and then after that pressed the power button and so far so good

Apr 02, 2008 | Tomtom GO 700 GPS Receiver

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