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CD Drive Tray problems There are two ways to open the CD drive door if the button just below the drive tray does not work. Go to My Computer and right click on the drive and click on Eject. If this does not work then you can manually open the CD drive tray by - Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc. If you continue having problem opening with the Eject button, then the CD drive is faulty and needs replacing.
Below the drive tray there is a tiny hole, straighten a paper clip and gently insert the paper clip into this hole. Push the paper clip and the tray will release and pop out, then pull the tray out to the fully open position.
there is a very small hole in under the tray near the eject botton. u can use tiny pins to push in there to open the cd tray. its called emergency tray opener
Have you tried to manually install the device? Do you see any changes on the screen when you insert the USB device? Do you see any lights on the Flash Device when it is inserted into the computer?
Ryan Frame Creative Energy Associates Technical Center
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