Question about Bernina Artista 170

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Artista v3.0 security dongle

I have ligitimate version 3 software and the security dongle which has been running on my PC under XP sp2. I have now changed to a note book which has no serial port.
The program will not recognise a USB to serial adaptor. How can I get round thid problem.

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Re: Artista v3.0 security dongle

I am using a docking station for my laptop that has a serial port.

Posted on Feb 08, 2008

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I have installed artista v3.0 software and dongle on a machine running Windows 98. When I open the software to run it says it cannot see the security device.

Dongle will not be recognized
NOTE - If you have encountered any of the following when installing your v5 BERNINA Embroidery Software:
After the computer reboot the screen will prompt for the new dongle but will NOT recognize it.
After the computer reboot the screen will prompt AND recognize the new dongle but never ask for or recognize the older dongle.
The software installation seems to complete but when attempting to open the program you will get the tool tips for a period of time then get taken back to your Desktop.
After rebooting the PC, you get an "error 7" message in the black DOS screen.
You may try one of the following (NOTE: Disconnect ALL USB devices from the computer EXCEPT for the version 5 dongle. If doing an update, attach the old dongle only when prompted):
1. If the version 5 software is installed, go to MY COMPUTER > Local Disk C: > Program Files > BERNINA > Embroidery Software > BIN folder and in the BIN folder will be a file called 'DATAGATHER' or 'DATAGATHER.EXE'. Locate this file and double-left click it to restart the 'verifying the security device' process and should finalize the brain transfer.
2. If step 1 was not successful, you will next need to try to run the REPAIR feature from the v5 install CD. To do this, reinsert the version 5 installation cd, and choose the REPAIR feature when you are asked to make a choice. Click NEXT and YES to finalize the REPAIR and restart the computer when prompted

Also doesn't look like it will run on Windows 98. It is SOOO Old! Version 5 won't anyway.

Sep 14, 2015 | Sewing Machines

1 Answer

Lost dongle bernina 180 artista version 3

Unfortunately, your dongle is like a Key that is made just for your machine. You could try contacting Bernina or the place where you bought the machine originally and ask if they can send you a replacement. I've afraid it will be very expensive though.

Good luck.

Mar 15, 2014 | Bernina Artista 180

2 Answers

I had to buy new computor got a 25 pin put in for dogle downloaded hasp drive but still says security device not found. Help!!!!!!!!!!

Welcome to Fixya

May i know the brand and model of the device that you are trying to connect to your computer? Where are you seeing the error message?

Your response will be highly appreciated.

Thank you for using Fixya!

May 16, 2011 | Bernina Artista 180

2 Answers

How to repair a bernina hasp lock

HASP or security device dongles were used on earlier Artista software. If your machine still has a parallel port and the HASP devie is on the connector then you probably upgraded windows over time. There is a XP device driver fix you may need to install. I recently loaded the ancient Artista software into a modern machine so I know it can be done. Just need to have the proper hardware support.

If all your trying to do is communicate with the machine from the PC then look into an USB to SERIAL converter and use the Artlink software from Bernina (free). Has much of the function that the earlier software did except for limited edit capabilities.

Jan 02, 2011 | Bernina Artista 180

1 Answer

Hi my computer will not recognise my dongle I am getting a 1402 error

You did not say what version you are installing. When I was loading Bernina version 4 your xp computer with sp2 or sp3 the dongle (security device). The bernina software will not be recognized until the driver is updated. Support told me to go to
then download HDD32.EXE
save on your desk top. follow instructions.
you also need active sync 3.8

these two items set my computer strait to connect to my Bernina 200 E with version 4.
hope this will help

Oct 26, 2010 | Husqvarna Designer I

1 Answer

Artista embroidery program version 3.0 and Windows 7

For other versions and probably yours...
You'll need the following service packs to use BERNINA Embroidery Software V5 aand under Windows® 7 / Windows Vista™ operating system:
  • Service Pack 2 for BERNINA Embroidery Software V5 (V5.0W)
  • Aurora driver for 64-bit Windows® operating systems
  • Latest dongle driver
  • EConPC 3.1 & ADX 7.14
You'll find them at\downloads
Hope this helped.

Jul 04, 2010 | Bernina Artista 180

3 Answers

What is a dongle? My version 3 keeps saying attach dongle but I don't know waht that is.

A dongle is a usb plug in used for mobile broadband connections and should be available from your mobile phone shop!
Hope this helps
from Evelybird

Jan 26, 2009 | Bernina Artista 180

1 Answer

New computer won't work with Artista software

You need a new security code. When we changed computers we worked with the dealer on where to send the form requesting Access code. You can find the form under Help on the far right of your menu bar. It's the last item called Access Code Order Form. They emaild it back to us with the code we needed along with the install instructions. The dealer should also be able to assist you with your laptop issue, although you may only be able to use the software on 1 PC or laptop as you are probably licensed for 1 copy, and they us the dongle to validate the software and the machine combination.

Best of luck.

Nov 20, 2008 | Bernina Artista 180

2 Answers


Hello. No, the only way you are going to get this to work is to replace the software with new ones, as all software come with different dongle numbers. The dongle numbers are specifically for the software that you have, you can't even change dongles. Can you get in touch with the seller to give you the dongle? I have a set of Cracked software for the BERNINA ARTISTA 180 that I can copy for you for $200, which you don't need a dongle for. Email me on: I have a BERNINA ARTISTA 180 as well and this is the software I run. RRP for the VERSION 3 and the CPS software is $4500.00. Thanks. Lawrence

May 02, 2008 | Bernina Artista 180

4 Answers

Changing from windows XP to Vista

Unfortunately there is no fix for users of version 3 who have upgraded to vista.
The version 4 of Artista software does work in Vista. I have tested this and it appears to me to be related to the software "dongle" protections.

Nov 29, 2007 | Bernina Artista 180

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