Question about Pentax Optio M20 Digital Camera

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Lens stuck in the out postion

I turn on my camera, screen comes on for a second, lens rotates a little then the thing shuts off. Lens is stuck in the out postion. I have the same problem, and it started after I dropped the camera in the sand.  I have tried cleaning sand out of the zoom lens, and even sprayed WD40.  To no avail.  If you press "delete" + "menu" + on/off then it shows "version 1.0".  pressing any key causes some type of self check. I can only asume that the lens mechanism is still stuck, by a grain of sand. Help please..

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Re: Lens stuck in the out postion


Did you try taking out the batteries out for a few hours to reset the camera? Did you eliminate the possibility that the batteries can be the cause of your problem?

Posted on Dec 26, 2007

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2 Answers

Turns on but turns right back off

It might be a lense problem. Dirt and things get stuck in the lense real easily. hold the lense while you tuen it on and when it turns off hold the lens out.. wiggle it gently while turning it upside down... tap it gently upside down.... or blow int he lens to try and get the dirt disloged.

Apr 13, 2010 | Kodak EASYSHARE M1063 Digital Camera

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Lens stuck open

hey, I had the same problem when I accidentally droped my camera, some parts in the mechanism are probably broken or jammed.

Most likely repairs required.

Apr 13, 2008 | Samsung Digimax S600 Digital Camera

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Polaroid i735 Camera won't turn on. Lens stuck.

I had the same problem, and fixed it by wiggling the lens a little, when turning it on.
After a few tries, it finally wiggled free, and the lens retracted.

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Kodak Easy Share Z1275 stuck lens

I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.

Jun 05, 2008 | Kodak EasyShare Z1275 Digital Camera

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Lens stuck open

try little rubbing alcohol around outer surface of lense this should loosen up the sticky ness of it
remove the memmory card and turn on this should reset camera

May 13, 2008 | Samsung Digimax 4500 Digital Camera

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hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne

Feb 17, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. Have already fixed several cameras with this problem by using these methods:

Nov 17, 2007 | Canon PowerShot A70 Digital Camera

1 Answer


Dirt /dust in the lens and lens gear box ( this drives zooming only ) preventing optimum functioning. Lens cannot properly come on line ( shutter and diaphragh mechanism then do not come on line ) and the camera switches off. Solution : is ether replace lens unit or dismantle lens to clean out ( from gear box and the helicoil of the lens ).

Sep 03, 2007 | Kyocera Finecam S4 Digital Camera

1 Answer

Lens stuck in the out postion

Contact customer support Repair cost will be heavy

Aug 01, 2007 | Pentax Optio M20 Digital Camera

6 Answers

It dont turn on

I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.

I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.

So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.

Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.

As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.

Blessings to you!

Jun 02, 2007 | Samsung Digimax S500 Digital Camera

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