Question about Panasonic Lumix DMC-FZ7 Digital Camera

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Remove Lens Cap

My camera keeps coming with message, yet the lens cap is not on. It appears that the lens is not retracting.
The camera is less than a year old, and I have taken about 200 pictures. I am not going to spend hundreds to repair it. Is there anyway that I fix this?

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Re: Remove Lens Cap

We had the same problem with our FZ8. My wife had dropped it and it must've knocked the lens barrel sensor out of whack. I searched google and found a suggestion saying this message occurs when the lens barrel is out of alignment. (

With the lens barrel out, I gently pushed the barrel up, down, left, right and put a little pressure in. Somehow, the barrel worked itself into the right position! The camera works perfectly know. Its worth a shot to save $$$. Be gentle!!

Posted on Dec 31, 2007

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Re: Remove Lens Cap


Posted on Mar 26, 2008

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It may be your lens cap. If the lens cap is on, the lens cannot extend, so the camera will give you notice to turn the camera on and then off again (assuming you know that you must remove the lens cap before turning on again. If your lens cap is off, check to see if there is anything else blocking the lens or impeding it from extending.

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Check to see if your lens cap is on. If the cap is on, the lens cannot extend and you will get that message. If your lens cap is off, check to see if there is something impeding the lens and keeping it from extending. Your camera may "think" the lens cap needs to be removed.

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Lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

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If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.

If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.

If that is not the problem, then the lens has troubles extending. This may happen because of dust stuck in lens mechanism, or because of a mechanical fault concerning the lens.
Any cause preventing lens from full extention or retraction will trigger zoom error.

Here a basic manual in PDF format.

Here Owners manual.

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The cap is a plastic disk, usually black or silver, that snaps on at the end of the lens to keep the lens clean. Some lenses have two caps, one for each end when not attached to the camera.
Some cameras don't use a "loose" cap; those cameras generally retract the lens into the camera body and "close" a door in front of the lens.
Many, if not most, camera users do not use a cap (my guess).

The wide angle lens is generally an "optional" lens that can be used for group or scenery pictures when you want to shoot a "wide" picture. A "normal" lens is generally around 50mm (plus / minus 5mm). A wide lens is anywhere from 17mm to 24mm (or so).

I recommend obtaining a wide lens... with a cap.

Hope this helps!

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Is your lens not retracting?
I've got the same problem and with the lens not retracting - this is why i get the message.

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I have the same camera, and had the same problem. Make sure the camera is switched off. Then take 2 hard pieces of plastic with sharp ends. Carefully try & jam the outer ring with one, and try turning the converter with the other. I used a mini screwdriver, and left some marks on my camera. Thats why I recomend using plastic of some kind.
When you use the converter, switch off the battery saver in the camera. That way the converter won't jam again, as the camera won't switch off automatically. There is also a programme in the menu that is used for converters and external lenses. It also prevents the lens from retracting completely.
Hope I have helped you.


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