Nintendo Wii Console
Problem for Nintendo Wii Console

An error has occurred please press the eject button and remove the disk. turn the wii console off and...




By nickyt on Dec 26, 2007

" "
An error has occurred please press the eject button and remove the disk. turn the wii console off and refer to the manual'


Clarification Request

Posted by paulab40 on Oct 27, 2008

I haven't got one

Same Problem

May 15, 2009

-   in every game i put in the wii and click into the game it still comes up error occured
can u help me plz
-   emile19999

May 05, 2009

-   when im click in movie.-   suckhi

Apr 19, 2009

-   When playing CoD WaW, during an online match tis error will appear, and no matter how many times I turn it off, it will no go away..... help please...-   Guest

Apr 17, 2009

-   ill try nd try agian and its didnt work -   Guest

Apr 07, 2009

-   i just rent brawl and while playing the screen turned white saying that an error has ocurred-   maiahasakura

Best Solution

posted on Jul 01, 2008
Very Helpful)

WiiMon

Rank: Apprentice 
Rating: 97%, 13 votes
I blew the Wii out with an air blower and all was well.  Apparently dust settled on the optic.
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Solution #2

posted on May 29, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Mine does the same thing, however I heard that leaving it plugged in for too long will cause it.

Solution #3

posted on Mar 12, 2008
Helpful)

Six56

Rank: Guide 
Rating: 87%, 17 votes
I got this problem just the other day, and sending it in for a repair is the best solution but I didn't want to wait the month it took so I turned it off for 24 hours and it is working now but I can't say it won't just happen again.
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Solution #4

posted on Jan 04, 2008
Helpful)

bastonian

Rank: Apprentice 
Rating: 83%, 11 votes
I took mine back and got a replacement and its been working without any problems for 3 days now. Fingers crossed.
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Solution #5

posted on Jan 17, 2008
Somewhat Helpful)

WiiRocks

Rank: Apprentice 
Rating: 80%, 8 votes
I get that message alot and it happened on 2 discs
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Solution #6

posted on Dec 12, 2009
Very Helpful)

vluna1977

Rank: Apprentice 
Rating: 100%, 1 votes
Hi all. After doing some heavy research after getting the "An error has occurred. Press eject button and remove, then turn the wii console off" I was lead to believe most likely a laser replacement was needed. After opening up the console and inspecting the drive. I come to find out something (cardboard transformers coin) was caught deep inside the wii which wasn't allowing it to move back and forth freely.
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Solution #7

posted on May 10, 2009
Very Helpful)

minicruzer

Rank: Guide 
Rating: 83%, 6 votes
I blew it out with air and so far its working. Dust probably settled on the optic lens. I used my old air compressor, but you can buy some compressed air in a can from Wal Mart for $15.00 - you just have to have a drivers license to buy some. I hope you got yours fixed!!!

I also did here a clicking sound when it messed up.

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Solution #8

posted on Aug 01, 2008
Helpful)

scrodamoon

Rank: Guru 
Rating: 85%, 341 votes
If you get this error all the time:

"An error has occurred. Press the Eject Button and remove the disc, then turn the Wii console off and refer to the Wii operations Manual for help troubleshooting."

And your game is skipping and/or out of sync....

You need to replace the laser in your Wii. You can find them online and you shouldn't pay more than $50.00 AUD for one.
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Solution #9

posted on Jul 22, 2009
Somewhat Helpful)

upirate

Rank: Apprentice 
Rating: 75%, 1 votes
Before you go sending it back to Nintendo or taking it back to the store, get a $5 can of air and blow it out. Just like anything else electronic, ie. computer, TV, Xbox360, PS3...you'll need to blow it out every now and then to avoid dust from getting to bad inside and ruining your optics. If blowing it out doesn't work, then look at sending it in to get it fixed or taking it back to the store if it's still under warranty.
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Solution #10

posted on Jan 04, 2008
Somewhat Helpful)

appricots775

Rank: Guide 
Rating: 80%, 5 votes
you have to take console back it is faulty mines the same, waiting for replacement from nintendo
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35 Other Users Have The Same Problem - Continued

Comment by max-e, posted on Mar 29, 2009

Me 2, i had my wii for about 2 years now and it was working fine, i have about 25 games for wii, and about forty for gamecube. Now, whenever i put anygame in, it makes this weird noise and then it sais" an error has occured. I think our family spent over 600$ for our wii and now we cant even play it. PLEASE HELP ME!

Comment by Guest, posted on Mar 25, 2009

darn it.. i cant go buy a new one.. this sucks. >.<

Comment by Guest, posted on Mar 24, 2009

My Wii is brand new and i haven't played in it that much , I got Super Paper Mario and it was a PAL so i got the Freeloader so I can change the region but after putting the Disc in I got this Error message, I don't think it's because it was working for a long time :S .. 

Comment by nolli, posted on Mar 23, 2009

I got this problem aswell. It's sucks! and i don't know how to fix it
Please help me....

Comment by jazziek, posted on Mar 16, 2009

tried to insert disc in the wiiv - but error message comes up and asks to eject the disc and turn power off and refer to manual
could it be something to do with dust ?? also, when i do put the disc in there's a clicking sound ?

Comment by Guest, posted on Mar 16, 2009

same as me, i got this error on Super Smash Bros Brawl DVD 9 Version<when trying to load any Adventure and "congratulations"(after beating classic mode) video, gives error "An error occurred, please remove the disc and power off">,its make me mad!

Comment by ohlmoon, posted on Mar 14, 2009

it dosent read eny discs

Comment by Guest, posted on Mar 12, 2009

ive got legend of zelda twilight us iso and when I pot the disc in my wii it is showing the message"An error has occurred please press the eject button and remove the disk. turn the wii console off and refer to the manual'"

Comment by leo86, posted on Mar 11, 2009

I have the same too, only on Harvest moon TOT game the resr of my games don't has this problem any one have any ideas?

Comment by Guest, posted on Feb 16, 2009

i need help with this!

Comment by awesumchick, posted on Jan 30, 2009

I have the same problem also.. my wii makes a strange clicking sound after i put in guitar hero world tour =/ i dont know whats happened to it.. anyone give some advice?

Comment by anabelina, posted on Dec 16, 2008

i have the same problem... only with my brand new guitar hero world tour, im so pissed i wanna play it!!! my other games work ok

i turned it off, unplugged it for a while, updated it, cleaned the disc (even though it was in perfect conditions), i dont know what else to do, i cant stand at the instruments knowing i wont be able to play them... im so sad!!!

anyone have solved the problem... i dont wanna send it to nintendo cause i live in venezuela and it could take years to get to the us and then come back fixed...

please someone help me!!!

Comment by williambelk, posted on Nov 11, 2008

Started only on Guitar Hero three now on every game. No real consistency in the amount of game play to cause it.

Comment by blacmayik, posted on Nov 01, 2008

An error has occurred please press the eject button and remove the disk. turn the wii console off and refer to the manual'

Comment by paulab40, posted on Oct 27, 2008

I have this same problem on a brand new wii only used once and is a christmas present for my son so need to get it fixed asap!

Comment by Guest, posted on Aug 28, 2008

I have the problem on Brawl

Comment by Guest, posted on Jul 23, 2008

even on wii ware it freezes ? what now

Comment by nicky v, posted on May 15, 2008

I have the same problem, but only with the new Mario Kart game; it only occurs when I'm playing against people online. I don't know what the problem is, I've spoken with people at gamestop, and they mentioned something about the game being made on a dual layer disc, which requires the lens of the wii to be perfectly clean. The funny thing is nintendo hasn't put out any type of system safe lens cleaner, and the guy at gamestop didn't reccomend using a generic lens cleaner because it could damage the system. He also wouldn't allow me to exchange the game, there would really have to be something wrong with the disc he said. The system operations manual says that if this message pops up, there is something wrong with the system, but since it doesn't happen that often, it's not worth losing the console for a month. If it happens frequently, the safest bet would be to call nintendo and have them repair it. DO NOT TAKE IT BACK TO THE STORE. If you have any downloaded virtual console games, you'll lose them if you return it for a new one. Hope this helps...

Comment by Guest, posted on Apr 12, 2008

every time i put in a game in my wii it keeps saying an error has occurred.

Comment by myboyzluvwii, posted on Mar 15, 2008

Happens to us all the time. No rhyme or reason for the trouble.
Sometimes the games will work, sometimes they won't!

Comment by Guest, posted on Dec 31, 2007

same thing happens to my console frequently.

Comment by Guest, posted on Dec 30, 2007

got the an erro has occorred message

Comment by Guest, posted on Dec 27, 2007

Same problem!

Comment by Guest, posted on Dec 26, 2007

blank screen followed troubleshooting advise and still a blank screen.

Comment by bastonian, posted on Dec 26, 2007

Got the error has occured error. Placed the console so the disc was horizontal and it appeared to work but then freezes at the end of each game. The console had been left on all night and the net update had been completed

Comment by haworth, posted on Dec 26, 2007

Same problem...Hooked it up Christmas night and it worked alright for an hour then I get the error message. Been getting the message all day today. Called nintendo and they want me to send it to them and be without it for 30 to 60 days. What a rip off!!








Comment by Guest, posted on Dec 26, 2007

same problem. Did work for a while, but after that the reponse from the console after putting in any game disc was - "An error has ........". Reference made to error messages and codes page as instructed, and the suggestions followed to the letter but the fault still occurs.

Comment by Guest, posted on Dec 26, 2007

same error - it was fine until we connected to the net then it died on us. followed the instructions and still nothing.

Comment by chunky71, posted on Dec 26, 2007

Played all morning after setting up the Wii then this afternoon all we could get is An error has occurred please press the eject button and remove the disk. turn the wii console off and refer to the manual'

Comment by jake0430, posted on Dec 26, 2007

Same problem

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