Question about Bush DVD2038 DVD Player

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  • pasmonmetier Jan 06, 2008

    Hi! Similar problem; dvd works fine with commercial discs but gives an Unknown Disc message when I tried to play a dvd I had recorded (slide show and home video) using Nero ("create a dvd playable on most dvd players"). The dvd discs I used were Verbatim dvd + RW recorded at 4x.
    Maybe my problem is that the Bush 2038 only takes dvd - ?? How does one know???!!!



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Alright for some, I can't get anything! And all the helpline offers is music, with no indication that it si even the right bnumber

Posted on Feb 16, 2008


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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take it apart and use a lint free qtip clean the lens or optical pick up and try to play dvd

Dec 24, 2007 | Bush DVD2038 DVD Player

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When i insert a dvds the display keeps flashing loading and won't play the dvds

Clean the optical pickup lens. Use a lens cleaning disc. If it do not help you, replace the optical pickup unit.

May 27, 2012 | Sony Televison & Video

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Supergirl 13 color tv/dvd combo plays CDs but not DVDs...

If cleaning did not fix it the optical pickup for that unit is damaged in some way---if the set has audio/video INPUT jacks on it just buy a DVD player and hook it to the set.

If no jacks you are finished--DVD portion of the unit if available costs more than the entire set.

Apr 05, 2012 | Jwin Televison & Video

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My dvd player plays cds but wont play dvds says disc error or unknown disc


how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.

Apr 22, 2010 | LG RC897T DVD Recorder/VCR Combo

2 Answers

Keep getting a no disk error. how do i fix this? is the lens dirty? these are all new dvd's

This can be as simple as a dirty lens as you suspect or a defective optics assembly. Remove the cover and clean the lens with a cotton swab and alcohol. If that fails to allow the unit ti play DVDs, try a CD. If the CD will play, then the unit is likely to require new optics. CDs require less laser power to read then DVDs.


Nov 26, 2009 | Samsung DVD-1080P7 DVD Player

1 Answer

My Sony DVD/VCR combo will play cds but not dvds. I took the top of the player off and I can see that the dvd spins but it won't play. It used to play everything very well but just stopped working...

Please clean laser lens with good quality cotton bud gently and check dvd disc playback, if still does not play, replace optical lens block.
Let me know model number of your Sony DVD-VCR combo to provide you optical laser block part number info.

Nov 15, 2009 | Zenith DVP615 Portable DVD Player

1 Answer

Plays cds but not dvds

If the lens is clean (clean with cotton swab and alcohol), then the optics are failing. DVDs require more power and accuracy to be read than CDs. The ability to read CDs but not DVDs is usually a good indication that the optics are starting to fail.


Feb 18, 2009 | Televison & Video

1 Answer

Unit plays DVD but no longer Blu Rays

That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.

Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner

If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:

How to Clean the Laser Pickup Lens on your DVD Player

How to safely clean a DVD lens?

Clean DVD lens, or replace player?

Clean CD or DVD ROM lens with a brush?

Cleaning your DVD drive

How to clean a DVD player

How do I clean my DVD player optical lens isoproponol alcohol

Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.


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Plays cds but wont read dvds

upgrade the firmware on the product.

Nov 10, 2006 | Sanyo DRW-1000 DVD Recorder/VCR

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