Question about HP LaserJet 2420 Printer

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Problem While printing

We have a Network Printer hp 2420 which is installed on File and print server. WHile printing the printer display is showing load tray1 plain A4, to use another tray press ok. after pressing ok it is showing use tray2 preprinted A4, to change press up/down, to use press ok. after pressing ok it is printing. suggest me a solution so that i cant make the print manually.

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Re: Problem While printing

Hi there it seems to me that you have the printer driver set incorrectly.

First on the computer click on
Then Control panel
Printers and Faxes
once in there right hand click on the pinter and select printing preferences.

Select the tray you wish to use as your default. Ok and exit that.

On the printer press the green tick button move the up or down arrow until paper handling is displayed. Select which feed either cassette or MP then sizes for this tray. Once that is complete select what media type the paper is i.e. plain preprinted or others.

(You may have to do that in the printing preferences within the driver as well)

That all going well you should now be able to press the print button and the page will come out from where you asked it from and with out pressing any buttons.

Hope this was of some help.

Posted on Dec 27, 2007

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