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You most likely have an internal error. Bad news is that your 1360 is a little beyond obsolete and chances are parts are unavailable. You may indeed be very much out of luck. Time for a new one, sorry to bear the bad news Margaret.
if you watch closely on the right lower side of the machine you may see that the lower jam access cover is opening during paper feed-this normally indicates that the feed clutch is staying on for too long-remove clean and hope.
You should be able to retrieve a code for a malfunction by pressing down the clear/stop and 8 keys. then let me know what you get, and we will go from there.
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