Clicking sound GSS20IEPJ

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil, which is behind the rear cover inside the freezer, at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.


Dispenser:
If you can't hear the solenoid on the water inlet valve(it's on the back where the water supply hooks up) when you try the water then the water switch on the dispenser is at fault. This could also be the problem with the ice dispenser.
Here is a diagram of your dispenser. Part 93 is the control switch. See if the clicking is coming from it. http://www.partselect.com/MultiModels.aspx?ModelNum=GSS20IEPJ&searchTerm=img_00116044i01&RefineSearch=0&imgMfg=GE

Hi

Thanks for using FixYa. The clicking sound is due to a faulty relay. There are 6 relays on the control board, relay K6 is for water dispenser and K3 for defrost control. These relays usually go bad and it is suggested to replace the control board as other relays might go bad as well.
The warranty is for 5 years which covers any part of the sealed refrigerating system (the compressor, condenser, evaporator, and all connecting tubing) which fails due to a defect in materials or workmanship. During this five-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part in the sealed refrigerating system.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee