Most likely the solenoid valve is clogged. Remove the water with wet vacuum machine. Remove the front panel (two screws on bottom). The valve will be on lower left side. Two hoses are connected to it. You have to disconnect them (there is a lot of water in them). Make sure the vacuum machine is ON. Check the valve with your finger. Vacuum both hoses. Good luck.
Hi
The drain line is probably clogged. Maybe that a sock or other piece of clothing get between the clothes tub and the outer tub that holds the water. In this case it may then get into the drain hose that's attached to the pump.Remove the hoses from the pump and pull the item out. In case it clean there, check the outer tub port- open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then,try to remove the clothing through the port.
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