Question about Aiptek A-HD 720P Flash Media Camcorder

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Computer not seeing camera.

I've installed the software from the CD, I plug in the camera to the USB cable, I open the screen so the camera turns on... Windows gives me an error saying the USB device is malfuctioning or doesn't have a driver installed.
I search the PC, I search the CD, I reinstall all software and restart, same problem.
What is going on?

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Re: Computer not seeing camera.

I had huge problems with this software and after installing it i am no longer able to power my camera on while its connected to the usb on my pc. id say go to and see if there may be a driver conflict or some sort of compatability issue. what os are you running that may be an issue too.

Posted on Jan 28, 2008

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When I connect My Samsung VP-D77i Camcorder to my Laptop I always get a message saying "cant open camera device". My Laptop does not have a fire wire port but only with USB ports. It has Windows 7 Pre

First, try attaching the camcorder via usb cable with the camera OFF, then turning it on. This may trigger Windows to activate the driver scanner and activate the driver. If you've been attaching with camcorder off, try attaching with it on, to see if that activates driver installation.

If that doesn't work, you may have a low-power usb plug; often the usb ports in the back of the computer put out more juice than the handy ones on the front. You may also need a shorter and more robust usb cable; I've found with various cameras and phones that certain usb cables work fine for recharging but won't necessarily provide adequate data transfer.

Jul 03, 2012 | Samsung VP-D77i Mini DV Digital Camcorder

1 Answer

The computer does not reconize the camcorder

The first step you have to take to connect your camera to your computer is to ensure that you have installed the software that came with your camera on your computer. You should insert the CD into your computer's drive and the installation screen should load automatically. If it doesn't, you should open the drive's icon that the CD is in, then double click PICTURE PACKAGE. When the menu opens up you should then choose INSTALL. It should install the First Step Guide. Once the install is finished, and you click the NEXT arrow, you should be shown a screen that will allow you to install the ImageMixer VCD2. When that is complete the software might ask you if you want to install the Microsoft Direct X software. This may not show up if you already have that software installed. Chances are if anyone plays any games on your computer that software will already be installed. If not you can click the Install button for the Direct X package. If the system finds a newer version already installed it will display a message to that effect. If not, then it will install their version.

After all of the programs are installed a window will come up asking you to restart your computer. Go ahead and do so. Once your desktop is loaded back up, you should see icons on the desktop for Picture Package Menu and Picture Package Destination folder, as well as an icon for the First Step Guide. Now you should be able to connect your camera to the computer with the supplied USB cable. If you make the connection, and the computer does not recognize the camera do the following:

1) Disconnect and re-connect the cable at both the camera and computer end.

2) Disconnect all other USB devices from your computer, but leave your keyboard and mouse connected. Reboot the computer and once the desktop is loaded try and connect the camera again.

3) If you have more than one USB connection free on the computer try and use all of the other connections until one works.

If none of the above steps work then you will have to try and re-install your USB drivers from the supplied CD. To do so you will have to first delete the drivers that exist. Follow these steps carefully to do so:

1) Make sure your camera is connected to your computer.

2) Right Click My Computer and choose Properties.

2) When the System Properties window appears choose the Hardware tab, then the Device Manager button, then choose the View menu and make sure Devices by type has a black dot beside it.

3) Find the following devices in the folder names beside them. You will right click them and choose Uninstall. This will delete them from your computer. The devices are
A) USB Composite Device in the Universal Serial Bus Controller folder.
B) USB Audio Device in the Sound, video, and game controller folder.
C) USB Device in the Other devices folder.

The system will ask you to confirm that you want to uninstall those items. Confirm them. Once they have all been uninstalled follow the steps given in the first part of this answer to install all of the necessary programs that came on the CD with your camera.

If you are still having problems getting the computer to recognize your camera after all of this then there maybe a hardware problem with either the camera or your computer. An easy way to check this would be to try another USB device in the port that you are trying to connect your camera to. If the device works then either your camera, or the cable you are using may be defective. You would have to take your camera and cable to a Sony store to have them check them out.
If the device doesn't work then there maybe an issue with your USB ports on the computer. If you are familiar with the BIOS of your computer you can check it to see if the USB ports are turned on and if they are displaying any error messages. If you are not familiar with the BIOS on your computer then you will have to take into your local shop and have them test *********** board out.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

Feb 17, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...

1 Answer

I have DCR-HC 36E and as the PMB given as an alternative for Windows 7 comes with an ilink connection which is not there i n my computer. is there any USB driver for this camcorder.


This solution is only applicable for the selected camcorder models. You can follow the steps mentioned below for the DCRHC36 models.

  • Turn on the computer.
  • On the computer, install the USB driver from the CD-ROM supplied with the camcorder.

Only the USB driver included on the supplied CD-ROM will properly enable the camcorder for USB streaming. The USB Streaming Driver can only be installed from the supplied Software CD.

  • Turn the camcorder on to the PLAY/EDIT mode.
  • Turn on the USB streaming feature in the camcorder menu. P-MENUPICT.APPLI.MenuUSB SELECTSTREAM
  • Connect the USB cable to the camcorder.
  • Connect the other end of the USB cable to the computer.
  • Cue the video to the beginning of the video footage to be transferred.
  • Start the video capture software on the computer. You can try Software like Windows Movie Maker

o NOTE: The computer must have compatible video capture software to complete this procedure. Many video editing software applications include a capture function. If you have video editing software, you might not need a separate video capture application.

  • Begin playing the recorded video in the camcorder.
  • Begin importing the recorded video with the capture software.

Good Luck


Nov 19, 2010 | Sony Handycam DCR-HC36 Mini DV Digital...

1 Answer


1.If you have mac Operating System You surely need your driver cd came with your camera.

2.Install your driver software to the computer.

3.You want a Usb Data cable for your particular camera .

4.Then connect your camera with the data cable .

5.And another end to the usb port.

6.Now your camera can detected by the computer.

7.Open your camera partition in the computer.

8.Now you can view the photos taken by the camera.

9.Using the copy and paste (cut&paste) or import photos option to import your photos to the computer.

10.This is the way to import the photos from the camera to computer.

Sep 12, 2010 | Sony Handycam DCR-SR42 Camcorder

1 Answer

I need to download video from DCR-TRV33 to windows. Cannot find software that is compatible. Plugging in a USB cable from the camera to the computer also isn't recognized.

Since you are using a USB cable to connect the Camcorder to the Computer, it is required to install the USB Driver and the supplied Software to transfer the videos from the Camcorder to the Computer.

The required USB Driver and the ImageMixer Software have to installed from the supplied Software CD.

The detailed information to install the USB Driver and the ImagerMixer Software from the supplied CD is mentioned on the page # 153 to 157.

Click on the link below to view the instructions to transfer the videos from the Camcorder to the Computer using the USB cable.

You can also transfer the videos to the Computer using an i.LINK cable.
The i.LINK cable is better than the USB as the former transfers the videos digitally and the latter in analog form. Hence, the video quality is good for the videos transferred using i.LINK.
You will not need any supplied Software to do this.
You need only the i.LINK cable and the video capture Software like Windows Movie Maker(Pre-installed) in Windows Xp Computer.

Click on the link below to view the instructions to transfer the videos using an i.LINK cable.

Jul 20, 2010 | Sony Handycam DCR-TRV33 Mini DV Digital...

1 Answer

How do i delete videos off imagemixer page

run the handycam utility CD and install the HDD Handycam Utility driver/software. Then put the camera on the base, plug it into your computer via the usb cable. Turn the camera on. Wait 5 seconds, then hit the button on the base. You will here your computer recognize the driver and ask you what to do with it. Close that. Then open the HDD Handycam Utility probram. It will prompt you to import the video/camera files. You will find a delete option there, too.

Aug 26, 2009 | Sony Handycam DCR-SR42 Camcorder

1 Answer

Does not recognize camcorder-Can't install program

You can use Ulead or Pinnacle Studio in Windows XP or Vista. You will need a DV (firewire) cable or a USB cable to plug into your computer. Once the power is turned on the camcorder. You will see a dialog box on the screen to run the video editing program.

Nov 20, 2008 | Samsung SC-D363 Mini DV Digital Camcorder

2 Answers

Convert mini dv tapes to cd/dvd on my computer.

Unplug the US cable. There is a computer Application guide that came with your camera. You need to load the software and set up the application and then plug in the camera USB cable. The application guide is not complicated.

Oct 04, 2008 | Sony Handycam DCR-HC30 Mini DV Digital...

5 Answers

Can't upload videos to computer

The JVC cameras have a flip-out screen, behind this is a small port to which the camera cable connects, kind of "M" shaped. It may also have a DV port hidden behind a small plastic door somewhere on the camera. The other end of the cable goes to the back of your computer tower. Turn the camera's power switch to "Play" or VCR mode and then connect the cable to the tower. Windows should detect the camera, load it and then offer to capture the footage using Windows Movie Maker. The video imported is saved to your "Videos" folder by default. Under start, go up to your user name at the upper right -- usually your name-- and inside the window that opens look for Videos.
You can then use Windows Movie Maker to capture and edit your movie.

Nov 18, 2007 | JVC GR-D250 Mini DV Digital Camcorder

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