Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Cover door for document feeder not closed

When drunk I knocked the printer off the table. Now it says that the cover door for the document feeder is not closed.

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  • 417 Answers

Possible cause is that you have broken the DF door tail that senses the door closed. Check by opening the cover you should see a slit with either a switch in there or a light sensor. Push the switch down using small flat blade screw driver or if light sensor place a folded piece of paper in the gap.

Either one should then recognize that the door is closed.

Hope this can help and if this does work will need to replace the door.

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
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  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

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There is most likely a very small piece of paper in the document feeder.
What you can do is take a minella folder or some card stock, open the document feeder cover and shove the folder or card stock through the feeder to dislodge whatever is stuck in there.
The document sensor itself may be knocked out of position.
It can't be the copy paper path since you can print.

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