I have two RCA mp3 players and both of them do not turn on. I tryed to recharge and nothing is happening. Please help.
When you have them plugged into the computer, do the show you a charging icon or that the battery full?
Regardless of the bahavior, as long as you have let them charge for a little while, try a firmware update on both of them. If they are like the device shown in the picture, you can download the update from here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Otherwise, visit this site, find yours in the list and click on downloads to access the link for your device's firmware:
http://www.rcaaudiovideo.com/categories.aspx?product=318&post=5
Note: Be sure to backup any important media on your player before doing the update.
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