I had the same problem caused by reformatting the internal memory and this is what I did which worked for me:
Make sure you remove any SD memory cards before trying this fix.
First: find the base maps (NA_BSMAP.mgi and NA_BSMAP.nlt)maps which are located in your computer in the Magellan Roadmate Manager (C:\ProgramFiles\Magellan\Magellan RoadMate Manager NA\Map\Basemaps)
Second: Connect your Roadmate with the USB cable to your computer.
Third: Plug in USB and power up your GPS. Cut and paste the two files mentioned above to your GPS (Devices with Removable Storage (example E:/). They are approximately 25 MB in size and will take a few minutes to copy.
Fourth: Unplug the USB cable and shut power off to the GPS.
Fifth: Power up the GPS and it should find the "base maps".
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When available, map updates can be purchased from the Magellan website. For the latest map update please visit our software page by Clicking Here
2010 Spring Map Update has been released. Please refer to the map's product page for unit compatibility and installation instructions. You may need to install Magellan's Content Manager on your PC in order to download the latest maps for your unit. To install the Content Manager please click here
*For specific map update installation instructions please see the installation instructions included with your map update version.
When available, map updates can be purchased from the Magellan website.
For the latest map update please visit our software page by Clicking Here
2010 Spring Map Update has been released. Please refer to the map's
product page for unit compatibility and installation instructions. You
may need to install Magellan's Content Manager on your PC in order to
download the latest maps for your unit. To install the Content Manager
please click here
*For specific map update installation instructions please see the
installation instructions included with your map update version.
You can go to Magellan's website but I can assure you there are no map updates for free. Try resetting the unit. Turn it on and find the tiny hole marked reset - -then push and hold a paperclip in the hole until it resets. Try this 3 times if you want to clear it out and start with the maps it came with.
Magellan 30-Day Map Guarantee
Customers who have recently purchased a new or
refurbished Magellan vehicle navigation device are covered by Magellan's
30-Day Map Guarantee. This guarantee allows customers who have
purchased and registered their new Magellan Maestro™ or Magellan
RoadMate® device to update their device's preloaded map free of charge
if Magellan releases or makes available a map update within 30 days from
the date of customer purchase.
Requirements and Restrictions:
Shipping and handling charges will apply.
Product registration is required.
Valid proof-of-purchase receipt is required.
Devices purchased from auction sites are not eligible.
Buyers must contact Magellan Customer Service
within 30-Days of device purchase.
to see a current list of available street maps. If you believe you are
eligible for a new map or have any questions about our program, please
contact Magellan Customer Service at 800.707.9971 today.
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Hi - I have the same model GPS but I've been unable to locate a copy of the CDs and I'd love to get a copy of them - would that be possible? My email address is email@example.com.
As far as re-installing he maps, here's what I've found. I think this might help: Locate
the files that are loaded on the computer.Magellan Roadmate Manager
example: C:\Program Files\Magellan\Magellan RoadMate Manager
NA\Map\Basemaps Copy all files. Make sure your Roadmate is connected
and click on Example E:/Removable Disk and paste them with other files.
It takes a few seconds to 1 minute to transfer the 25.5 mb file so
don't unplug it until it is finished.