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Microsoft Xbox 360 Console

Won't read disc's (by 37 users)


posted by 21 09 1964 on Dec 26, 2007


xbox 360 saying unreadable disc when new game is inserted
I have the same problem.
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

36 Other Users Have The Same Problem

Comment by minns72minns, posted on Aug 26, 2008

it is says disx is unreadable.
1.clean the disc
2.restart console.
the disc is clean and it plays all other discs no problem

Comment by Guest, posted on Aug 22, 2008

my xbox 360 reads the cleaner but no games.some times i turn it off and on it reads.

Comment by Guest, posted on Aug 17, 2008

when i put it in it reads to play isert in to xbox 360 console

Comment by Guest, posted on Aug 17, 2008

everytime i insert the disc it says unreadable disc

Comment by rstarks1408, posted on Aug 11, 2008

every disc including a cleaner states unreadable disc

Best Solution

posted on Feb 16, 2008
Helpful (85)

kanadah

Rank:Wiz Wiz
Rating: 84%, 27 votes
if not under warranty try going to this website it is cheap, and fixed mine when i had the same problem.

http://www.360-pros.com/(X(1)S(tew2ln55stq4ov451eoadw45))/Default.aspx
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Solution #2

posted on Jan 07, 2008
Helpful (85)

dandev91

Rank:Apprentice Apprentice
Rating: 88%, 18 votes
theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.
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Solution #3

posted on Aug 23, 2008
Helpful (85)

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
when you put the game in, after the disk tray closes, hold the disk tray up and hold there until the game starts. Then you can let go and it should work.
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Solution #4

posted on Dec 26, 2007
Thanks for Trying (70)

gghirish

Rank:Apprentice Apprentice
Rating: 68%, 19 votes
clean the discs and if it still doesn't work take it back to the shop and replace it.
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36 Other Users Have The Same Problem - Continued

Comment by tristan2, posted on Aug 11, 2008

every time i put in a disk it will say reading.... then it will say open tray.

Comment by pilucho, posted on Jul 21, 2008

any disc that I insert in the xbox360 keep saying that the console cannot read the disc

Comment by Guest, posted on Jul 14, 2008

My Xbox 360 keeps saying unplayable disc when I put the game in but it is new and I just bought it.

Comment by millercorey, posted on Jul 14, 2008

game disc does not read or register. it comes up as the menu, and says its unreadable. I changed the disc with other games and it comes up the same.

Comment by Guest, posted on Jun 28, 2008

Every disk just says "unreadable"

Comment by hob13, posted on Jun 28, 2008

have the same problam won't read any game. need a solution fast

Comment by Craigy010390, posted on Jun 14, 2008

When i put a game in a white screen comes up and says " To play this disc put it in a xbox 360 console "but it play cd's and dvds i went in and ask at a local games shop and they said i need a new disc drive

Comment by Guest, posted on Jun 02, 2008

It will not read any disc of mine

Comment by Guest, posted on May 31, 2008

when any game goes into the box it says unreadable for every one even movies

Comment by Guest, posted on May 25, 2008

disc unreadable

Comment by Guest, posted on May 21, 2008

all 360 games read "unreadable"

Comment by Guest, posted on May 19, 2008

when i play my xbox360 it will play or a while then say disc is unreadable. i went to game stop and they told me that it is the lense is gone how much does it cost to get a new lense.

Comment by Guest, posted on May 16, 2008

x box 360 will not read disks

Comment by theblk01, posted on May 07, 2008

i just got an xbox 360. after i got all the updates installed, it would only read a disk i got from papa john's with my pizza awhile back. it wount read anything else, can anyone help??!!!

Comment by fordac, posted on May 05, 2008

I get the unreadable disc mesg when I put in my new Grand Theft Auto IV for x-box 360. I returned the game and got another and still get the same mesg. It works on my friends 360

Comment by Guest, posted on Apr 15, 2008

when i put in disc system says unreadable disc

Comment by scubadude, posted on Apr 15, 2008

system says unplayable disk

Comment by scubadude, posted on Apr 15, 2008

system says unreadable disk when same disk works in other 360 systems.will not read any disks at all. tried to run CD/DVR laser cleaner disk would not read also

Comment by Guest, posted on Apr 12, 2008

insert any disc and the xbox will not recognize the disc occasionaly it does but when it does it says disc unreadable

Comment by RayHeyob, posted on Mar 25, 2008

ditto - won't read any games, including some that work fine on other systems.

Comment by Guest, posted on Feb 21, 2008

yea got the brand new unplayable discs grindin noise it plays movies but not games anyone noticed that and has anyone tried the three foam pads that help stabilize the disc while its spinning I just ordered a set so check them out in a couple of days let you know how it goes

Comment by Guest, posted on Feb 21, 2008

my xbox has played all my recent games fine, until madden 08. It will load a bit and then say unreadable disk and to clean the disk and restart or contact xbox support. but i have not found a solution Please Help Me!!!!!!!!!!!!!!!!!!!!!!!!!

Comment by mbrody101, posted on Feb 18, 2008

Yes, we have the same problem. The message we get is "unplayable disc" and it all started after a horrible grinding noise went on for about a minute. We turned the unit off, thinking maybe it was overheated. A day later, still getting the "unplayable disc" message. Not sure what we can do to rectify the problem other than send it to Microsoft.

Comment by Gramy012, posted on Feb 12, 2008

My 360 is reading only a few of my games. I bought one game today and it will play perfectly for about 20 mins then it will freeze and a message will come up and say it is unraedable, then it wont let me play on it because my 360 wont read it.

Comment by lil bear, posted on Feb 10, 2008

the xbox wont read the disc and it dosnt have any scratches

Comment by Guest, posted on Feb 09, 2008

xbox will not read any discs

Comment by Guest, posted on Feb 08, 2008

non of my games are paying and they arn't scratched at all

Comment by t-wiley, posted on Jan 14, 2008

my xbox worked the first three weeks and now it wont read anything new or old discs

Comment by Guest, posted on Jan 06, 2008

my xbox won't read any of my discs. old or new, game or cd, it won't read anything whats the problem?

Comment by Lovely Rita, posted on Dec 29, 2007

halo 3 disc was working during the begginning of the week and now it is unreadable. we checked and found some scratches and cleaned it. still didnt work. so we are getting it replaced. Now my friend brings over his halo 3 disc (newly bought for christmas (no scratches) and it doesnt work on my xbox 360. but it was working at his house 2 hours ago. what is the problem? the discs or my consule?

Comment by Guest, posted on Dec 27, 2007

hi, just purchased system and says disc is unreadable !
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