Question about Microsoft Xbox 360 Console

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Won't read disc's

Xbox 360 saying unreadable disc when new game is inserted

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  • Anonymous Dec 27, 2007

    hi, just purchased system and says disc is unreadable !

  • Lovely Rita Dec 29, 2007

    halo 3 disc was working during the begginning of the week and now it is unreadable. we checked and found some scratches and cleaned it. still didnt work. so we are getting it replaced. Now my friend brings over his halo 3 disc (newly bought for christmas (no scratches) and it doesnt work on my xbox 360. but it was working at his house 2 hours ago. what is the problem? the discs or my consule?

  • Anonymous Jan 06, 2008

    my xbox won't read any of my discs. old or new, game or cd, it won't read anything whats the problem?

  • t-wiley Jan 14, 2008

    my xbox worked the first three weeks and now it wont read anything new or old discs

  • Anonymous Feb 08, 2008

    non of my games are paying and they arn't scratched at all

  • Anonymous Feb 09, 2008

    xbox will not read any discs

  • lil bear Feb 10, 2008

    the xbox wont read the disc and it dosnt have any scratches

  • Gramy012 Feb 12, 2008

    My 360 is reading only a few of my games. I bought one game today and it will play perfectly for about 20 mins then it will freeze and a message will come up and say it is unraedable, then it wont let me play on it because my 360 wont read it.

  • mbrody101 Feb 18, 2008

    Yes, we have the same problem. The message we get is "unplayable disc" and it all started after a horrible grinding noise went on for about a minute. We turned the unit off, thinking maybe it was overheated. A day later, still getting the "unplayable disc" message. Not sure what we can do to rectify the problem other than send it to Microsoft.

  • Anonymous Feb 21, 2008

    my xbox has played all my recent games fine, until madden 08. It will load a bit and then say unreadable disk and to clean the disk and restart or contact xbox support. but i have not found a solution Please Help Me!!!!!!!!!!!!!!!!!!!!!!!!!


  • Anonymous Feb 21, 2008

    yea got the brand new unplayable discs grindin noise it plays movies but not games anyone noticed that and has anyone tried the three foam pads that help stabilize the disc while its spinning I just ordered a set so check them out in a couple of days let you know how it goes

  • RayHeyob Mar 25, 2008

    ditto - won't read any games, including some that work fine on other systems.

  • Anonymous Apr 12, 2008

    insert any disc and the xbox will not recognize the disc occasionaly it does but when it does it says disc unreadable

  • scubadude Apr 15, 2008

    system says unreadable disk when same disk works in other 360 systems.will not read any disks at all. tried to run CD/DVR laser cleaner disk would not read also

  • scubadude Apr 15, 2008

    system says unplayable disk

  • Anonymous Apr 15, 2008

    when i put in disc system says unreadable disc

  • fordac May 05, 2008

    I get the unreadable disc mesg when I put in my new Grand Theft Auto IV for x-box 360. I returned the game and got another and still get the same mesg. It works on my friends 360

  • theblk01 May 07, 2008

    i just got an xbox 360. after i got all the updates installed, it would only read a disk i got from papa john's with my pizza awhile back. it wount read anything else, can anyone help??!!!

  • Anonymous May 16, 2008

    x box 360 will not read disks

  • Anonymous May 19, 2008

    when i play my xbox360 it will play or a while then say disc is unreadable. i went to game stop and they told me that it is the lense is gone how much does it cost to get a new lense.

  • Anonymous May 21, 2008

    all 360 games read "unreadable"


  • Anonymous May 25, 2008

    disc unreadable

  • Anonymous May 31, 2008

    when any game goes into the box it says unreadable for every one even movies

  • Anonymous Jun 02, 2008

    It will not read any disc of mine





  • Craigy010390 Jun 14, 2008

    When i put a game in a white screen comes up and says " To play this disc put it in a xbox 360 console "but it play cd's and dvds i went in and ask at a local games shop and they said i need a new disc drive

  • hob13 Jun 28, 2008

    have the same problam won't read any game. need a solution fast

  • Anonymous Jun 28, 2008

    Every disk just says "unreadable"

  • millercorey Jul 14, 2008

    game disc does not read or register. it comes up as the menu, and says its unreadable. I changed the disc with other games and it comes up the same.

  • Anonymous Jul 14, 2008

    My Xbox 360 keeps saying unplayable disc when I put the game in but it is new and I just bought it.

  • pilucho Jul 21, 2008

    any disc that I insert in the xbox360 keep saying that the console cannot read the disc

  • tristan2 Aug 11, 2008

    every time i put in a disk it will say reading.... then it will say open tray.

  • rstarks1408 Aug 11, 2008

    every disc including a cleaner states unreadable disc

  • Anonymous Aug 17, 2008

    everytime i insert the disc it says unreadable disc

  • Anonymous Aug 17, 2008

    when i put it in it reads to play isert in to xbox 360 console

  • Anonymous Aug 22, 2008

    my xbox 360 reads the cleaner but no games.some times i turn it off and on it reads.

  • minns72minns Aug 26, 2008

    it is says disx is unreadable.

    1.clean the disc

    2.restart console.

    the disc is clean and it plays all other discs no problem

  • Anonymous Oct 15, 2008

    when i put in my nhl 09 it does this but i can play every other game



    but if i click play now fast it will let me play then when i'm done it will not let me

  • Anonymous Nov 04, 2008

    yo i got the excat same problem any news on how to fix



  • Anonymous Nov 12, 2008

    Whenever I try to put a game disc in the drive of the x-box it will make a funny sound and not play the game. It will say enter game even though there is a game in the drive.

  • Midnight_870 Nov 14, 2008

    When i put in any new games or games i t will say unreadible or unplayable disc.

  • mee42 Nov 14, 2008

    console will play games sometimes for a day or so.the console will say unplayable disk and not play any games or anything for a day or more then start working again

  • immat Nov 18, 2008

    the x box will play games i have already played but will not play any new games does not even register the disk is in!!

  • dillman246 Nov 20, 2008

    the xbox wont read any games a has a weird sound when i put a disk in

  • five-by-five Nov 29, 2008

    just got the same problem with my console but it says reading.. then immediately tells me to open the tray again. I have left it for 3 hours and gone back but still have problem :(

  • billie72 Dec 26, 2008

    xbox plays all other games but got a new game for christmas and says unreadable what can i do????

  • Anonymous Dec 28, 2008

    my dumb x-box i just got 2 days ago wont play any of my games.it keeps saying each disk is unreadable and there brand new!!!!it also has like a weird froggy noise as they load.

  • B341810 Dec 29, 2008

    i put my nba game in and it said disc is unreadable i clean it alot of times but it still doesnt work.

  • ciaran_208 Dec 31, 2008

    ive got fifa 09 brand new and when i put it in it lets me play in the arena but it doesnt let me play a match and it keeps saying disc unreadable also my gears of war wont work it also says disc un readable. is there a solution

  • Anonymous Feb 08, 2009

    i have few games and it let me go to the menu but when you want to start playing, it says that the discs are unreadable...

    the problem is that i cannot find the receipt anymore.. :(

  • Anonymous Mar 08, 2009

    wont read disc

  • Anonymous Mar 18, 2009

    discs wont read

  • Anonymous Mar 18, 2009

    when i put any disk into my Xbox 360 console it comes up with the message "Disk unplayable" or something along those lines, and like i said it is not just games, its DvD's and music CD's aswell, so please can anyone help me?

    thankyou :)

  • Anonymous Mar 18, 2009

    it wont read any disks it just say's open tray

  • Anonymous Mar 25, 2009

    itll say reading.....then just back to open tray. i've opened it and closed several times. i thought it was just the disc.. but no, i got a new disc.. brand new and still the same problem

  • J.t. Legge Apr 02, 2009

    I'll put in the disc and it will say reading disc... then it will just go straight to open tray... it woln't even tell me that it can't read it just goes straight to open tray.

  • Anonymous Apr 04, 2009

    keeps saying open tray no disc

  • H L C Apr 29, 2009

    keeps saying open tray i tried the R E 5 and Left 4 Dead but it keeps saying open tray

  • Anonymous May 10, 2009

    wont read disk, opening and closng all the time.

  • dekencrg May 11, 2010







    Solution Link . . . www.MicrosoftXbox360Console.com








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12 Answers

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Theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

Posted on Jan 07, 2008

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Xbox 360 is junk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted on Aug 28, 2009

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Xbox360 says open tray over and over

Posted on Dec 29, 2008

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UNREADABLE WHEN ANY GAME INSERTED

Posted on Dec 09, 2008

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Clean the discs and if it still doesn't work take it back to the shop and replace it.

Posted on Dec 26, 2007

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If not under warranty try going to this website it is cheap, and fixed mine when i had the same problem.

http://www.360-pros.com/(X(1)S(tew2ln55stq4ov451eoadw45))/Default.aspx

Posted on Feb 16, 2008

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What I did was try inserting every game I had. Games have updates built into them, and if it was in the middle of an update and the power is turned off, then you need to complete that update before it will read any game discs. By inserting all your games it
you will find the one you need and the update will complete by itself and your xbox will be fixed.

Posted on Feb 14, 2009

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Why wont the disc play

Posted on Feb 21, 2009

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You might check out the informative blog post at Xbox 360 Disc Read Error Fix

Hope it helps.

Posted on Jan 08, 2009

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Xbox 360 saying unreadable disc when new game is inserted

Posted on Nov 23, 2008

When you put the game in, after the disk tray closes, hold the disk tray up and hold there until the game starts. Then you can let go and it should work.

Posted on Aug 23, 2008

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I believe it has to do with the laser inside the 360 that reads the discs. My 360 just says open tray after 5 seconds of the tray closing. There is no error message or anything of that sort. I think the solution to this problem would be to get the laser in the disc drive cleaned... I used to be able to do this with my PS2 because it just pops open and the laser is right there.

Posted on Dec 07, 2009

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Posted on Jan 02, 2017

  • 24 Answers

SOURCE: My 360 won't read any kind of discs.

Exchage your X Box 360 for a new one.

Posted on Mar 06, 2008

  • 35 Answers

SOURCE: Xbox 360-Unreadable Disc

Microsoft Xbox have some common problem like red lights, E74 and Unreadable disc. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.

.,

Posted on Mar 07, 2009

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SOURCE: it will read some disks but not all disks and the ones it readds i try to play latter and it dont read

i had this problem with my xbox and its due to either the laser or the magnet within the disc drive that holds the disc in place. the magnet may have come loose which mean u can either open the drive up to try and reposition it, or replace the drive all together. my suggestion would be to send the xbox to microsoft if under warranty or send it to a third party company to see if they can fix it. buying a new drive for your xbox involves some very complex firmware flashing which is not advised

Posted on Jun 02, 2009

FireBlazer
  • 2 Answers

SOURCE: Xbox 360 says "Please insert this CD into an Xbox 360"

Try to clean out your xbox 360. Or, try to clean the disc with a soft rag and windex. Or, your disc is scratched

Posted on Jul 03, 2009

  • 28 Answers

SOURCE: My xbox 360 keeps saying disc is unreadable!

bad disc drive most likely, unless you tempered with it...could also be a bad connection

Posted on Feb 07, 2010

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