Question about Xerox Phaser 8400DP Thermal Printer

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Xerox 8400 error code 37,063.45

I have a Xerox 8400 with an error code 37,063.45 and says it requires service. Can someone tell me what this error code means before I have to pack this 50 lb printer in for service? :-)

Thank you.

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37,063.45 The Power Supply high switch not activated. Electrical short or missing reset line.

This is what the code means.
Seems like a service call is the proper step.

Posted on Dec 31, 2007

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Vpp measurement too low.

The printhead power cable may be disconnected.

Xerox All error booklet download LINK

Please rate as Thankyou

Posted on Dec 26, 2007

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1 Answer

Xerox Phaser 8400 When I turn on the printer I get a "service Code" 37,004.40:62674. Can you advise me what the code means?


37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir 0 Disconnect Reservoir 0 is not drawing the expected power from the supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

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Aug 24, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Error code 13.387.48:106521 Phaser 8400 Print Count 110,000 Can this be Fixed


It can be fixed, but only by a Xerox authorised service centre. Xerox website tells you to turn it off and book it in for a service. Be prepared to pay a call out fee before hand. Here's the reference link for your error from Xerox website.

Mar 06, 2011 | Xerox Phaser 8400 Laser Printer

2 Answers

What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.


Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Feb 12, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox on a 8400 faults code 37004 403B25998 what does it mean


37,004 is a printhead error, specifically that a Reservoir heater isn't drawing power from the power supply.

The printhead 650-4303-00 is expensive, unfortunately.

Whit
Item, Inc.

May 06, 2010 | Xerox Phaser 8400 Laser Printer

3 Answers

Phaser 8400 error code 37,004.40:51402 this happened after moving the printer Thank you


Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

Jun 23, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox 8500n with error 13323.47:23971


13,323 is a Printhead Reservoir Temperature Faults . One of 3 things. In order of likeliness.
1. Print head has failed
2. Cable to the back of the print head is loose.
3. Electronics module has failed..

What that code means is that once the ink melts and flowes into the print head, the print head is not maintaining the proper temperature.

Nov 13, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault code


well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox phaser 8400 fault


I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.

Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.

If anyone knows what to look for please offer assistance.

Jul 24, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox Phaser 8400 getting error -- Service Needed 37,002.47:72864


The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.

Possible solutions:
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).

2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.

3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.

Jun 09, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Phaser 860 error code 07.003.45:116163


It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Nov 12, 2007 | Tektronix Phaser 860DP Thermal Printer

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