Question about Garmin StreetPilot c550 GPS Receiver
I used my Garmin c550 right out of the box without charging the battery. I plugged it into my car with the AC adapter and it was working fine. When I turned the car off, it shut itself down after 30 seconds. After that, it would not turn on. I've had it plugged into the computer for over 10 hours to charge the battery, but it still is not turning on. (The device did not automatically power on when connected to the computer.) I've tried pressing the power button, holding it down for over a minute, pressing the reset button, simultaneously pressing reset and power, and nothing has worked. Garmin.com's support page won't load and it's past customer service times (will call tomorrow). But just in case customer service can't help, I'm wondering if this has happened to anyone else, if I'm doing something wrong, and if there is a way to fix this.
The solution below worked for me.
Posted on Dec 27, 2007
Saw this on a different forum.....I got one for xmass.....hope it doesn't happen to me!!!!!!!!
I apologize for the inconvenience. After further research with our engineers, a problem has been discovered on your C550. A file has been created to stop the unit from turning off and locking up. Please download the new file from your computer to the unit. The file is attached to this email along with instructions on how to get the file into the unit.
The following procedure will update the software in your C550 series and correct the power issue you are experiencing with your Garmin C550 series
1.) Let the Garmin sit without power for at least 24-48 hours.
2.) Plug the C5xx series into the your computer (using a USB port in the back of the computer) with the cable provided with the unit.
3.) After removing the faceplate on the front of the Garmin press and release the reset button. At this time the C550 series will reset and power on.
4.) Save the attached file included in e-mail from Garmin Product Support. Save this file to the desk top on your computer. Note: This will make it easy to find.
5.) Open the My Computer window (by accessing the start menu on the bottom left of your computer screen).
6.) Locate and open the Garmin Mass Storage device.
7.) Locate the Garmin folder and open.
8.) Open the remoteSW folder.
9.) Copy the file that you have saved to the desktop and paste it into the remoteSW folder you have just opened. Make sure that none of the files contained within the remoteSW folder is highlighted, or you will not be able to save the new file.
10.) A message window will pop up asking you to confirm that you want to replace the file; Select Yes.
11.) Disconnect the C550 series from the USB cable and let the unit restart. A message will appear on the screen stating "Updating PLD Software".
Note: the screen will fade out and go blank during this process. Do not be alarmed, this is part of the update procedure, and the screen will return to normal within seconds.
Posted on Dec 26, 2007
Tips for a great answer:
Feb 24, 2011 | Garmin nuvi 1370T Car GPS Receiver
The filter is probably blocked.
It is inside the base of the machine.
Take out the filter and clean it and also clean out the filter well as that can also hold quite a bit of debris.
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