Logitech Webcam
Problem for Logitech Webcam

I am gettin a Black screen on my logitech web cam.




By pbman on Oct 11, 2009

" "
I am gettin a Black screen on my logitech web cam. I have vista and the latest logitech SW loaded can you help ?

Clarification Request

Posted by FYmickydee on Oct 13, 2009

What program are you trying to use your webcam in - Skype, WLM etc ?

Solution #1

posted on Nov 10, 2009
Not Rated)

yooperbud

Rank: Wiz  Logitech Computer Accessories  Expert
Rating: 82%, 2044 votes
Preview capture may appear almost black or in some cases, the preview capture may not appear at all.
To fix this:
- Unplug the webcam while it is showing the black screen, wait a couple seconds and plug it back in.
- Or -
Lower the video resolution.
Then to chat do this:
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it
up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions
on the left window.

C. Windows Live Messenger:
Go to this site http://download.live.com/?sku=messenger and download Windows Live Messenger.

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger
Go to this site http://dashboard.aim.com/aim and Launch AIM AOL Messenger.
1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an
AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup.
Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow
the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click
the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
Images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at
the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud





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