Question about Magellan RoadMate 700 GPS Receiver

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Magellan Maestro 3100

My Magellan Maestro 3100 will not respond to any buttons selected and only defaults to asking for us to select from local restaurant locations. Seems to have developed a mind of it's own. How can I reset the unit to factory specs? Thanks, cory

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  • bodiddy52 Feb 12, 2008

    Have problem with the touch screen, the icons when you touch them nothing happens, tried resetting and unpluging power on ,off still nothing.

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  • 20 Answers

Bin it - get a Tomtom.. my Roadamte 700 has had so many problems and Magellan support just don't care/respond.

Am getting a Tomtom 720T with maps and cameras preloaded - updates automatically each time you place it on its cradle attached to your PC/internet.

Posted on Jan 08, 2008

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2 Answers

Magellan 3100 frozen on blue screen with black progress bar


where are you getting that error message, on the pc or the 3100

Aug 05, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Hi My Magellan Maestro powers up with the Magellan screen and the bar scrolls but thats all it does? Carl Lucas Aberdeen MD


i just replied to a fellow with the same problem and since your problem is same, ill post what i wrote him/her but try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already.

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Aug 03, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

1 Answer

Magellan maestro 3100 frozen on blue screen tried power on and off and reset button still frozen black bar at bottom of scren stays on blue screen


i just replied to a fellow with the same problem and since your problem is same, ill post what i wrote him/her but try a hard reset 1st..turn the gps on then locate the little pin hole on the side, using a paper clip, push reset....if that fails, try the 2.18 update if you havent already.

updates for any magellan can be found HERE
but read below first before getting the update

i cant stress enough that patients is a must here. this update is huge 1.75GB

follow the instructions below whether you have updated your gps already or not!

There are few ways to solve this problem. i assume you installed the 2.18 update for the 3100 and assuming you tried the reset already, try and run the update again and follow the directions to the letter..make sure the battery is fully charged (i also keep mine plugged in if the update doesnt say not to) and do not try and run the update across a network. this update is huge 1.75GB and can take an hour or so depending on the computer..do not interrupt the update process. if you do not have the 2.18 update read me file, i can try and post it here, but its in PDF and dont think i can post that

if all else fails, magellan will fix or replace for free any of there gps that were rendered inoperable due to one of there updates.

either solution will work but magellans going to tell you to run the update again anyway before sending it back.

i gave you the 2 easyest ways to fix it,but
there are other ways to get it running again, but if your not comfortable copying and moving files...youll make it even worst then it is.

hope this helps.
bill

Comments: Jul 19, 2009 - here are a few key points, but read the full update guide before trying the update again.

hope this helps

NOTE: This update is COMPATIBLE ONLY with Windows® XP.
Before Beginning:
Check to make sure you have everything required for updating your unit:
• Magellan Maestro 3100 GPS
• PC running Windows XP
• A Blank SD memory card (16 MB to 2GB)
• USB cable
• Paper clip or similar object (for resetting your unit)
EACH OF THE FOLLOWING POINTS IS CRITICAL TO THE UPDATE PROCESS
1) The battery of your Maestro 3100 must be fully charged before beginning the update.
NOTE: It takes between 3 and 4 hours to fully charge the battery with your vehicle power adapter. Check System Settings to ensure the battery is fully charged.
2) Your Address Book will be erased during the process. Please back up your data to an SD memory card.
a. Insert a blank SD memory card
b. Select User Options
c. Select Backup and Restore
d. Select Yes to confirm
3) Do not connect your Maestro 3100 to your PC until instructed to do so by the Update Wizard.
4) Close all other applications while performing the update.
5) Disconnect all Pocket PC devices from the USB ports on your PC.
6) Insert a blank SD card (16 MB to 2GB) into your Maestro 3100.
7) Perform a hard reset on your Maestro 3100 by pressing a paper clip or similar object into the hole marked reset.
Update Process:
1) Launch the Magellan_Maestro_3100_2_18.exe file.
2) Select Next on the Welcome screen.
3) Turn on your Magellan Maestro and connect the USB cable.

Jul 14, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

2 Answers

Touch Screen


You probably just need to reset it.
Magellan Maestro models- the location of reset button is on the left, right, or bottom side inside a small hole. Use an object to apply pressure to depress the reset button. Also try holding the power button down for up to 10 seconds to power the unit off and again holding the power button down for up to 10 seconds to power the unit on.
You may need to update your firmware. Go to this site
http://www.magellangps.com/support/
select your product family, model, and then press the submit button. Firmware updates are located in the updates/upgrade section.

This should solve the problem. Good luck. If this helps, plz rate it fixa. Thank you kindly.

Feb 07, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

3 Answers

Magellan maestro 3100 turns itself off


Try using the RESET button . Make sure the battery is holding its charge

Jan 20, 2009 | Magellan MAESTRO 3100 98083401 GPS Device

4 Answers

Magellan maestro 3100 failed update


go to Tech support at www.magellamgps.com tell them what has transpired and ask for 2.18 Update Recovery Files. This fixed my problem. Took a few email exchanges but I thought the responses were very quick.

Oct 04, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

2 Answers

I have heard that there is an upgrade to the Magellan Maestro 4040, where you can actually speak to the device and get things like directions to the closest resturant. How do I get this upgrade if...


Upgrade your Magellan Maestro with hands-free Voice Command & Control for the easiest, most satisfying navigation experience.

Your Maestro 4040 will respond to your voice commands to give you quick information and an instant route to nearby points of interest. Activate Voice Command & Control and find the nearest coffee, food, gas and ATM simply by speaking. Ask for your current location and distance to destination and hear the details as you keep your hands on the wheel and your eyes on the road. Just say the word and get instant information about the nearest roadside assistance.

Purchase the upgrade and you will be given a unique unlock code. Enter the code* into your Magellan Maestro 4040 and let your voice put you in command

Apr 16, 2008 | Magellan MAESTRO 3100 98083401 GPS Device

4 Answers

Magellan Maestro 3100 locks


You can try a hard reset. Hold in the reset button (left side of unit, use a pin or toothpick), while turning on the unit. If you don't get the blue Magellan screen, you'll have to try again. If you get a screen with a blue background and a menu, turn it off and try again.
So far, this has fixed:
1. unit won't go on
2. unit reboots when routing
3. unit turns off after a few seconds

At least, it's fixed it for me. No idea why this happens, but it's pretty damn annoying. Give it a try.

Dec 26, 2007 | Magellan MAESTRO 3100 98083401 GPS Device

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