Question about Compaq Armada M700 Notebook

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Will not read DVD-ROM

I just installed a known good DVD-ROM into my Armada m700. It would not read CDs in the old one. It read CDs fine in the replacement. I then installed Windows XP on the laptop. Everything seemed to work fine until I started trying to install software after the OS install was completed. It will now not read the replacement drive. It recognized the drive and automatically installes the driver but will not read CDs in the drive. The drive does not spin up and I hear clicking noises when it attempts to read the CD. I find it very odd that the drive might have gone bad right after installed the OS, but I can't find any information regarding XP and issues with the driver. Thanks for any ideas.

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  • OldTechNerd Dec 26, 2007

    The DVD-ROM was working fine before installing XP and quit working for no apparent reason immediately afterwards. I have check all the obvious items as I and a computer consultant. I'm looking for anyone who has experience with the issue I posted above. I want to be sure my DVD-ROM actually has a hardware problem and that the issues is definitely NOT related to XP before I buy another one. I'm not interested in replies that simply post reference to other web sites that list elementry steps for troublshooting.



    I reviewed numerous responses provided by "country42740" here on FixYa and see that this person is simply responding to questions by posting various links to "ComputerHope.com" over and over and over again. I don't see any value in these replies.

  • OldTechNerd Dec 26, 2007

    I'm looking for specific technical information from someone who has had experience with a DVD-ROM drive in a laptop (very preferably an Armada m700) that stops working immediatley after installing Windows XP and where XP finds the drive, then loads the appropriate driver, but will not read CDs. This strongly appears to be an issue with Windows XP and this specific laptop an/or BIOS.



    I'm not interested in emotional responses or references to elementry check lists on other web sites.



    Please do not post responses unless you have something productive and positive to add toward solving this.



    Thanks

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  • 383 Answers

Computer DVD Support.


Good Luck, Please dont for get to Vote, Follow instructions.Thank you.

Posted on Dec 26, 2007

  • sheila skaggs Dec 26, 2007

    Oh.......And u say you are a computer consultant, Than u know exactly what is wrong with your computer/Huh?



    Maybe if u go to Computerhope.com ....Since You cant get your problem fixed your self using your ........ Computer Consultant smarts , You just might get your computer back up and running again, where do you think we all get the answers to begin with using other sites to fix a problem with all computers /Not all are computer consultants and get on a computer and ask for help thru fixya .com .geee get a life hopefuuly soon to. Fix your own problems use your CCS. Dont be wasting our time on fixya.com we have not the time to deal with a person as you are, trouble makers we dont deal with on here.



    Have a safe and happy life ....Merry Christmas /Hope ya get your problem fixed ! Have a Happy New Year

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