Question about SanDisk Sansa e250 MP3 Player

6 Answers

Can't remove music

I can't remove any music from my player. I've tried every media program I have, even sansa's and when I connect it says that I have 1.3 mb free but doesn't list any of the music that's on my player. I can't remove any music!

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  • jameslabre Dec 26, 2007

    I dont know how to remove music from my player please help!!!!!!

    Ive tried adding more music to see if it overwrites the other music but sadly it didnt

  • fedupalready Dec 26, 2007

    I tried it, it's not working. I added 5 new songs and it's showing those, but it's not showing the 249 others that I have on the device. Any other ideas?
    Thanks

  • noavgjoe Dec 26, 2007

    I haved tried deleting in MSC and MTP mode... The problem is that not all the files show up in Windows Explorer, Media player or Real player. They are like ghost files. I can access them on the device but they dont show up when connected to any PC so I cant delete them. Weird? Yup!

  • fedupalready Jan 06, 2008

    I got my solution from the Sansa website forum. Connect the player to the computer. Go to My Computer and view it as a drive. Select to view all files including hidden files and your music will show up and you can delete the unwanted music files.

  • fedupalready Jan 25, 2008

    I got my solution from the Sansa website forum. Connect the player to the computer. Go to My Computer and view it as a drive. Select to view all files including hidden files and your music will show up and you can delete the unwanted music files.

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The best way to delete the music that is on the player is to individually play the song and then select the menu key on your player, adn scroll down to delete song. THis should delete the song. Also to delete all songs on your player, go to the extras menu, select settings, scroll down to system options, in this menu if you scroll down you will see the word format select this and it should format the whole player. THis will Delete everything. Unless of course sansa has a new glitch their not telling us about. ALso it is very helpful to anyone who has one of these to download the updater from sansa's website and update the firmware.

Posted on Mar 16, 2008

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Here's what happened to my computer... (though yours may be a bit different o-o)

After I plugged it in, I went to My Computer, right click, Open as a portable media device. Then you can click on the file it shows and get into the music folder to add/delete.

For some stupid reason, it wouldn't show most of my files unless I went in that way o3o

Posted on Feb 06, 2008

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Go to system settings and pick format that should delete everything on their.....!!!

Posted on Jan 25, 2008

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Yeah, but how do you delete the default music samples that come with the player. THAT is what I'm looking to know.

Posted on Jan 05, 2008

Again, using msc mode, right click the drive and select format. That should get rid of everything on the drive, including the files causing your problem. Hopefully you have backups of the files, because with these devices, anything can and does happen to them. Then, start over transferring files to your mp3 player. Let me know if that clears things up!!!

Posted on Dec 26, 2007

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Go into settings, select mode, then select msc. When in this mode you can look at the player's drive, by going into my computer, then selecting the player. In this mode you can transfer music back and forth from computer to player, in both directions. MTP mode is only used with Microsoft Media Player. If you stick with msc mode, and browsing the unit as a drive, you can't go wrong.

Posted on Dec 26, 2007

  • Ben Hanna Dec 26, 2007

    Again, using msc mode, right click the drive and select format. That should get rid of everything on the drive, including the files causing your problem. Hopefully you have backups of the files, because with these devices, anything can and does happen to them. Then, start over transferring files to your mp3 player. Let me know if that clears things up!!!

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Posted on Jan 02, 2017

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SOURCE: can't remove music

What I would recommend you to do is to format the player and then upgrade the firmware...you need to format the player thru windows media player not MY COMPUTER... to format using the WMP go to the sync tab and your device should be listed there and right click on the device and hit format...Hope this helps

Please rate accordingly..
Thank you
Computerrep

Posted on Jan 31, 2008

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STEP 1 - Connect the Sansa player to the computer

STEP 2 - Run Windows Media Player
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2. Drag the music files to be transferred on to the right panel.
id-389-2.gif

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id-389-3.gif

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P.S.Please rate accordingly...
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You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media1.gif, music and delete them from there.
Either under sync pane in windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
Hope this helps
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Please rate accordingly..
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The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.





Please note that this will remove all music from your device.





Formatting the device in Windows Media Player





1. Open Windows Media Player with your MP3 player connected to the computer





2. At the top of windows Media Player select the Sync tab at the top





3. The MP3 player should be recognized on the right hand side and say "Your Player Name"





4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player





5. Continue with the acknowledgement of erasing all data on disk.

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