Question about HP Photosmart 3310 Printer

1 Answer

Photosmart 3310 is on network but not recognized wirelessly

I recently purchased a laptop that is running Windows Vista. I downloaded the Vista compatible program/drivers from the HP web site for my Photosmart 3310 printer (the printer originally came with Windows XP compatible software). This printer is visible on my network and I can print a test page from the printers menu without any difficulty. After I installed the Vista compatible software/drivers, I ran "add a bluetooth device" and the Photosmart 3310 printer was recognized and I could print without difficulty. However, after a few days my lap top could no longer recognize the 3310 printer. I uninstalled the software and then re-installed it. The printer worked fine again for a few days and then my lap top stopped recognizing it. The distance between my lap top and printer is not long and all other bluetooth devices work fine with my lap top. There are no problems with my network either.

So, my question is: Why does my lap top recognize the 3310 printer for a few days and then stop recognizing it? I have installed and un-installed the 3310 Vista compatible software 3 or 4 times but this problem still persists. Can anyone recommend a solution?

Posted by on

  • 3 more comments 
  • dion2 Feb 03, 2008

    if anyone can help let me know

  • twotinyfeet Aug 04, 2008

    I have the same problem, but im not using any blue tooth devices. I have had problems with this printer randomly un-installing with my desktop computer also. We thought it was a bug with the computer.... guess it was the printer.



    I still cant print, :(

  • nitesnapril Aug 05, 2008

    I want to buy a new HP computer, I have HP 3310 photosmart printer i would like to install....but the drivers cd is for windows XP and the new computers have windows vista can i get the drivers for the printer to install on windows vista

  • nitesnapril Aug 05, 2008

    **** IT

  • secretbrides Aug 23, 2008

    I have the same problem and also if I plug it in it will work but every time i unplug it it has to instal the whole thing again and says please insert cd....as I am on vista and do not have a cd it will not work.

    I am so frustrated with this help...

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 474 Answers

Sounds like another Vista Bug, i would check the HP site for this issue and if its under warranty, contact HP. If you have alot of Blue tooth devices hooked up, it may be that its trying to use another device in its place or the signals are getting crossed, im not positive.

Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

So bassically you have to right click my computer, manage, disk management listed uder storage, right click on the device or drive and change the drive letter to something like " W" or " Z" or anything not in use.

It may be a siomilar case with your bluetooth, youo may have to much stuff connected. Try redoing everything like you have so many other times before, and then limiting how many bluetooth devices you have connected at the same time. see if theres a difference.

Hope this helps.

Posted on Feb 16, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Windows Vista won't let me config Arris tg862g router options


hope this help you.
you need yo reset the router, there is a reset button on the wireless router that you need to click for 10 sec after that, connect everything to your PC and follow instructions on this link bellow.

https://bendbroadband.com/residential/support/detail.asp?kb=100196

May 06, 2017 | HP Computers & Internet

1 Answer

Wireless printer won't print wirelessly.


Has the printer software been installed on the computer? Have you added the printer to your printer list on the computer?

Aug 24, 2009 | HP Photosmart 3310 Printer

1 Answer

I recently purchased a new laptop with Vista. Our


Try this web site, choose your OS version, then download what you need:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=446154&taskId=135&prodTypeId=18972&prodSeriesId=446153&lang=en&cc=us&submit=Go%20%BB

Good luck

Aug 21, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Need my laptop to communicate wireless to printer


If the printer does not have a built-in network card/print server then there is a couple of ways to do this.
If you have a desktop computer connected to the wireless router with a LAN cable, then connect the printer to the desktop computer and make this printer a shared printer on your network. This means that the desktop computer and printer needs to be on when you want to print from the laptop.
The other way is to purchase a print server, connect the printer to the print server and connect the print server with a LAN cable to the Wireless router.
If you don't have sufficient network ports on the wireless router then you need to purchase a hub. Then connect the hub and wireless router with a LAN cable and then the print server to the hub and other computers to the hub.
Setting up the wireless printing will depend upon which method you want to adopt and I can advise you when further when you are ready.

Aug 02, 2009 | HP Photosmart 3310 Printer

2 Answers

Windows to vista


Here is a link to the Hp Website where you can find the Proper Drivers and Software
Be sure to select the proper OS (i.e. Vista, Vista 64 bit) berfore downloading and instaling
There are two models, Check your printer model number and select the correct link.

HP Photosmart 3310
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=439491&lc=en&cc=us&dlc=en&lang=en&cc=us


HP Photosmart 3310xi
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=447857&lc=en&cc=us&dlc=en&lang=en&cc=us

Oct 24, 2008 | HP Photosmart 3310 Printer

1 Answer

How do I use the scanner on the HP Photosmart 3310 if I have a Dell Laptop windows vista edition??


Go to HP and check out their download section to see if they have an update for your 3310.

Aug 04, 2008 | Office Equipment & Supplies

1 Answer

Apparent conflict between my wireless adapter and RAM


have you tried looking for an updated bios version for your motherboard?

Jan 05, 2008 | Computers & Internet

1 Answer

Wireless device


Visit hp.com and download the Vista driver for your network adapter.

Dec 28, 2007 | Broadcom BCM94306MP - IEEE 802.11b/g...

Not finding what you are looking for?
HP Photosmart 3310 Printer Logo

428 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...