Question about Innovage LCD Touch Panel Phone

1 Answer

Photo keychain I received an Innovage digital photo keychain and my computer will not read the installation disc. The drive is working properly. Is there anyplace where this software may be downloaded from? Thanks

Posted by on

  • 5 more comments 
  • EmilyKara Dec 27, 2007

    I also am having the same  problem. i received a innovage photo keychain for christmas and the software cd wont fit in my mac. i have tried to find a software to download but non work on it yet. from looking for a solution i have found that a lot of people are having trouble with this. 

  • Benette Jan 03, 2008

    When I try to load the software it goes straight into quarantine and won't load. What is going on and how do I load it?

  • Anonymous Jan 04, 2008

    After apparent successful installation,clicking on Photo Viewer produces box that reads "No Photo Viewer is found, program is termined!" (not terminated) I've tried to unistall and then reinstall, nothing works, including getting through to tech support.

  • dottdott Mar 12, 2008

    This thing is junk I can not get it to work I have installed and uninstalled and re-installed about ten times, some one help.

  • krazykat632 May 09, 2008

    I had to download the software because the disk doesn't work on a mac.  When I finally got it downloaded I attempted to upload pictures and i got the message "make sure the device is in update mode" which it is.  then when i clicked ok the entire software shutdown.  So far the thing seems like a waste of money 

  • lulajean May 20, 2008

    I am having the same problem, my mac can not read the mini disk. When I do a google search, I get sent to a 'Sun Search' page. From there I do a search on the page the Innovage  photo keychain software and it does not pop up. What to do, what to do...

  • philosophers Dec 10, 2008

    Same problem. I got the photo keychain from Bank Atlantic as a free gift for opening an account. Maybe that's why they were free. But in searching for help trying to get it to work, I just found a lot of other people with the same problem.

    For me, the computer says software has been installed. Then it asks if I want to format the disk in the photo key chain. (afraid to erase the program or something) I say "no", then it says you cannot save photos if you do not format the disk. So I say "yes" and then it shows a screen with one option for three questions all set on default. Then I press start, and it says 'disk cannot be formatted." So, I give up on this thing.

    I have found no one has received an answer that works.

    However, I do have some good news. I found, where you can save a lot of photos online (933 for me so far) and then you send the link to a friend, to view specific albums. It's all free! I downloaded those 933 photos in only a few minutes. So who cares about this stupid keychain. Actually, if anyone knows how to make it work, it would be fun to have.

    I have the innovage, digital photo keychain this is supposed to hold 60 photos.

    Thanks for any help if its discovered,





1 Answer

Posted on Jan 01, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Digital photo album keychain and cannot figure out how to download photos from computer to there suppose to be a cd software with the keychain?

If your computer recognizes the DPA as an external drive you should be able to drag & drop the photos of your choice to the device.

Hope this info was helpful to you. Good Luck!

Jan 29, 2010 | Innovage Shift3 MP3 Player

1 Answer

Digital keychain

once you connect the keychain to your computer open MY COMPUTER and it should appear as one of your drives, or you may have to select the USB mode within the keychain itself

Mar 22, 2009 | Innovage Shift3 MP3 Player

1 Answer


I have my key chain completly charged and the software downloaded and when I plug into the computer it says updating like ie is supposed to but then I can't into my pictures to download them onto the key chain

Dec 29, 2008 | Innovage Shift3 MP3 Player

10 Answers

Innovage Digital Photo Keychain

solution # 1 worked!


Dec 27, 2007 | Symantec WinFax Pro for PC

5 Answers

Innovage photo keychain software problem

For the Innovage photo keychain software download,go to Download the software from there. You will get a .zip file. When you "unzip" it, a folder appears on your desktop. Inside that folder is a "package" icon. Double click that and now you have Picture Viewer on your desk top.
However, I am a Mac user, too, just bought this keychain yesterday, chose my photos, got them in the Picture Viewer, but I can't see them on the keychain.!!! I am going to call their tech support. What a bummer1

Dec 08, 2007 | Cameras

2 Answers

Photo keychain

Go to you can download the software there. you can also call the customer service 800 number. but everytime i call its busy... imagine that.  but i did download the software from the website. hope it works for ya'll good luck!

Nov 23, 2007 | Alera Technologies Digital Photo Copy...

10 Answers

Software--Innovage Digital Photo Keychain

found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to at the top of the keychain section, it says "download".............. THIS version works.

Sep 30, 2007 | Cameras

3 Answers

Can run photoviewer program for photo keychain

Your computer will certainly have its own program for viewing photos. For example, if you are using Windows XP, you just right click on a photo file and choose "preview". It can be difficult to find the photos on your computer if you have been using one of the silly organizers that come with cameras. You can search for a photo if you know its filename or for *.jpg to find all the photos on your hard drive.

Sep 11, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

45 Answers

Digital photo keychain

Anybody know how this unit turns on? I hold the ON button down for MORE than 3 sconds, but the unit does not come on...HELP!!!

Sep 02, 2007 | Innovage Shift3 MP3 Player

Not finding what you are looking for?
Innovage LCD Touch Panel Phone Logo

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Innovage Lands Phones Experts


Level 2 Expert

49 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 3 Expert

1214 Answers

Are you an Innovage Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides