Question about SanDisk Sansa e260 MP3 Player

2 Answers

Music not showing up even when downloaded

My Sansa e260 is not showing the music that I put on there. I will use Windows Media Player and syncronize music onto it. When I look at the music I have on my sansa when it's hooked up, by going to my computer, it shows the music I just downloaded onto it. When I unplug it and try to listen to the newly downloaded music, though, nothing shows up. It's like the music wasn't ever downloaded onto it. It was working fine before, but recently it's been doing this. I've even tried using a different computer, but the same thing happens. Please help me. Much thanks if you can help!!!

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Music not showing up even when downloaded

I had the same problem w/ my first MP3 player. Turns out it only took Mp3 format files and not WMA, which is the format of music I loaded on there. All you do is make sure your files are the correct format that your MP3/ipod supports and you will be fine. If you rip CDs and put the music on your Mp3/ipod, then there should be a toggle on the media player you rip with to switch the music file format to the one that is supported on your player. That is all I know about this situation, so please try it. Happy 2 help, sincerely, Child of the 21st Century (age 11)

Posted on May 27, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: Music not showing up even when downloaded

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008

1 Suggested Answer

  • 1 Answer

SOURCE: help

check if the format of the music is in mp3 format this happened to me and i was told to change the format, see if this works.

Posted on Dec 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I went on YouTube with my Sansa Clip Mp3 Player to download music a video went on it then i downloaded music from another PC off Windows Media Player and ever since then i cant get the files off PC says...

You can reset the Sansa Clip by sliding up the Power/Lock button and holding it there for 15 seconds. You can download the complete user manual from this link.

Sansa Clip

Hope this helps.

Sep 26, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers


  1. Plug in your USB cord to your Sandisk Sansa Mp3 Player and computer (works with Windows XP, Not sure about Vista Or Win 2000).
  2. Go to My Computer.
  3. 180px-sansa_839.jpg magnify-clip.png Click on: Sansa E250 (Or E260, E270 or E280).
  4. 180px-media_503.jpg magnify-clip.png Folder: Media Click on the folder: Media.
  5. Click on the folder: MUSIC.
  6. Minimize that window, and open My Music (or where ever you have the music that you want to put on your Mp3 Player)
  7. Drag and drop the music to the folder: MUSIC (that you minimized in step 6) (or you can copy and paste [Ctrl + c to copy, Ctrl + v to paste] the music)
  8. Unplug the USB cord, and ENJOY!
Hope that helps
Thank you

Feb 10, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Download songs from CD

i burn my cds on windows media player, create playlists (which is what u want) and when u plug ur mp3 in u need to syncronize it and it should transfer hope it helps

Dec 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Download music to my scandisk sansa e260

When you turn on the player, select the music menu, and then scroll down until the playlists logo appears - select that and then your playlist name should be there.

If it still isn't there, then the songs that you tried to sync have some sort of licensing restriction on them that does not allow them to be synced to a portable device - wmp will show them as synced, but alas - they will never actually show up on the player.

May 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refurib - sansa e260 - need vista driver

Go to settings, usb mode and change it to msc. Then it will show up as a drive and you can drag songs to your music folder. I just updated my firmwareand now it's loading in MTP mode so Windows Media Player can load it etc.

Apr 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Windows Media Player won;t sync music!

Turn off the automatic sync option - change it to manual sync, and then you should be good to go. Change to manual sync first, and then reformat.

Apr 09, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa keeps shutting off/ wont read memory disk

The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.

Please note that this will remove all music from your device.

Formatting the device in Windows Media Player

1. Open Windows Media Player with your MP3 player connected to the computer

2. At the top of windows Media Player select the Sync tab at the top

3. The MP3 player should be recognized on the right hand side and say "Your Player Name"

4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player

5. Continue with the acknowledgement of erasing all data on disk.

Jan 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer


check if the format of the music is in mp3 format this happened to me and i was told to change the format, see if this works.

Dec 26, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Will not play purchased yahoo music

Check your manual or contact makers web site - there are many variations on types of players

Jul 07, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer


Media converter is for videos, not for music

May 19, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

227 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93738 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides