Question about JVC Cybercam GR-D72 Mini DV Digital Camcorder

1 Answer

Will not record a picture..

Our camera will only record sound and play back. when we turn the power on it says "remove lens cap" the lens cap is already off.
we have tried everything in the instruction book but we end up with the same results.
we have only used this dvc about a dozen times and have been very carefull with it.
please help !!!


thank you.

Merry Christmas

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers
Re: will not record a picture..

I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Will not record picture- blackscreen

this problem was with CCD image sencor replace it

May 25, 2010 | JVC GRD33 MiniDV Camcorder with 16x...

1 Answer

My GR-X5AA says "Lens Cap" when turn on camera.It comes when lens cap remove from the lens also.But i can't take still images and record a vedio.I can play recorded videos and images.Please help me.

Your camera lens has a problem. If you have background repairing such. Try to open and clean the iris curtain(shutter) with methyl alcohol or any other alcohol base cleaner. Must be open and bring those curtain out to clean it effectively. Otherwise have it checked by JVC Service Center near you. Good luck

Mar 02, 2010 | JVC GR-X5U DV Digital Camcorder

1 Answer

Lens Cap Error

You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.

Aug 03, 2009 | JVC GR D650US camcorder

2 Answers

No images but records sound

To start ensure that you removed the cover from the lens.
Also remove battery and put it back in place to reset the camcorder.

If you get only sound on playback, connect the camera to a computer or TV, or play the tape on a different camera. If you get picture in there, then the camcorder is recording, but the video playback does not work because of a faulty LCD display.
If when you play back the movie on a different camera, or using the compute you still get no picture then the camcorder is faulty.
Faults that can cause black screen can be:
Lens problem. Faulty CCD sensor. Faulty controller board.
All this faults are not easy to diagnose and fix, if there is a fault , then it is better to take the camera to a repair shop.

Jun 17, 2009 | Quasar VM-L153 VHS-C Camcorder

1 Answer

Lens cap ON sign , no pic on viewfinder when recording

Sent item back to JVC, repaired FOC by extending guarantee

excellent service!!

Jul 17, 2008 | JVC GR-D70EK Mini DV Digital Camcorder

1 Answer

JVC Digital Video Camera GR-DVL107E

Assuming you don't see any video through the viewfinder, it could be that the CCD has died on that camcorder. It happens, though not frequently.

If the video though the viewfinder is clear, there might be some sensor on the lens ring to indicate a lens cap, or an automatic lens cap not properly disengaging when put in record mode. 

Jan 20, 2008 | Video Cameras

1 Answer

Lens cap problem

i ma sure wht u talking about !!

Jan 01, 2008 | JVC GR-D33 MiniDV Digital Camcorder

2 Answers

Nothing appears in view finder or on screen when recording

1- record something and make sure there sound
2- playback the what you just recorded
3- if no video but sound is ok, send it back to Sony. They will fix it for free (CCD sensor is no good)
4- go to this link for more infor...

hope this helps

Jan 11, 2007 | Sony Handycam DCR-DVD101 DVD Camcorder

Not finding what you are looking for?
JVC Cybercam GR-D72 Mini DV Digital Camcorder Logo

58 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

Shekar Avadhani

Level 2 Expert

60 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides