Question about JVC Cybercam GR-D72 Mini DV Digital Camcorder

1 Answer

Will not record a picture..

Our camera will only record sound and play back. when we turn the power on it says "remove lens cap" the lens cap is already off.
we have tried everything in the instruction book but we end up with the same results.
we have only used this dvc about a dozen times and have been very carefull with it.
please help !!!

Craig
giant1@comcast.net

thank you.

Merry Christmas

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  • 2 more comments 
  • kstahly Dec 26, 2007

    I have the exact same problem. I have less than 100 hours of use on this camera. I tried everything including the camera reset under the manual mode, but nothing helps. I am very disappointed.

  • kstahly Dec 26, 2007

    I have the exact same problem. I even tried going into the manual mode and completed the camera reset. Nothing has worked. I have less than 100 hours of use with this camera. I am very disappointed.

  • miranda1 Dec 26, 2007

    i have the same problem and could not find an answer

  • Anonymous Apr 25, 2008

    Can not record, says to remove lens cap, playback ok

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  • 53 Answers

I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

  • kstahly Dec 28, 2007

    I dropped off my camera at the sevice center yesterday. They called me this morning and told me it was fixed. It was the CCD chip that was the problem.

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Posted on Jan 02, 2017

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My Hitachi VM H710A plays just fine, and the picture looks fine. But when it playsback footage or records footage, five to ten seconds later, it stops abruptly, and flashes the word "TAPE". First thing I must add, is that I was using a prerecorded videotape, and was testing it from the beginning of the cassette and the middle of the cassette. I thought maybe the heads were dirty, and so I cleaned them using a cotton swab and rubbing alcohol. I cleaned the head drum with a piece of paper soaked with rubbing alcohol so that I wouldn't get any fibres in the heads. I waited for it to dry and then I put a cleaning cassette inside. To which, it still stopped abruptly five to ten seconds in during playback. I then decided to look at the manual of the camcorder and see the symptom. It says that due to temperature changes that it might cause this symptom. I placed it in a cool room and left it there all day and checked on it, and the camcorder is still doing the same thing as before hand. Then another cause said that it might sense some moisture. I made sure that the camcorder was dry externally and internally, and yet still, same problem. Thats when I decided to take it apart and look inside to see if there was anything odd inside the camcorder causing it to function the way it does. The belt seemed to be working fine, and there was no missing parts. The tracking poles and path alignment was fine, and not loose. Everything simply seemed just fine. So I am unsure as to why my camcorder is operating like this.

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