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Washer will not drain nor spin. Did have a OL IN THE INDICATION WINDOW WHEN PROBLEM FIRST OCCURRED

I HAD A LOAD OF TOWELS WENT TO EMPTY OUT AND FOUND THE ALL THE TOWELS REALLY WET AND OL IN INDICATOR BOX. SO I MOVED SOME OF THEM OUT AND TRIED TO RINSE AND SPIN ONLY. THE MACHINE FILLED UP WITH WATER WOULD NOT DRAIN NOR SPIN. WE HAD TO HAND TAKE WATER OUT.

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The OL means that the load was overloaded and shut itself off due to weight.

Posted on Dec 13, 2010

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Posted on Jan 02, 2017

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I believe that I had this same problem. The machine was skipping the wash cycle. After the water level rose to where you would expect the machine to go into an agitation cycle to wash clothes; it would start a spin cycle and drain the water. In the process of spinning it would stop to display the OL message over and over again as quick as you redistribute the load.

I found the problem to be clothes that got stuck underneath the impeller (round thing at the bottom center of the basket). Somehow I also had clothes get pulled down and got stuck underneath the basket next to the lint filter, these items were shredded to the point that they probably were not causing any issues, none the less they should not have been in there. Even though it was not the problem, I went ahead and took out and cleaned the lint filter since it was within reach.

This machine works a bit different then other machines. The agitation cycle is dependent upon the basket floating up and disengaging from the drive shaft. I guess the clothes that got stuck beneath the impeller did not allow the basket to float high enough to disengage from the drive shaft. Because the basket was still engaged to the drive shaft the drive motor would spin the basket and start a drain cycle rather agitate the load to wash it. The imbalance of the basket caused by the clothes stuck underneath the impeller kicked of the OL error since the basket was spinning at an unacceptable angle. I am not a repair dude but based on my observation of what I did to fix the problem this explanation works for me.

I've attached some pages of a repair manual that I found on-line to illustrate the areas that I am referring to.

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