Please could you help me I have deleted windows security updates on spy bot and now my computer continually asks me to download updates, I have since uninstalled spybot and cannot download any security updates - can anyone tell me how to get it back to normal, I run windows xp thanks
It sounds like a setting in the security center that got changed to me, rather than something deleted. Try this: Go to Start>Control Panel>Security Center and choose the lower Automatic Updates from the Manage my settings at the bottom of the window. Make sure the pop up window has automatic checked on.
If you can't change that setting for some reason, go to windows update, here, and manually update your system. Apply any critical or security updates it recommends, reboot the computer twice, then check the security center and see if you can set automatic updates to automatic. That should stop you from being prompted to download and install updates.
If this procedure doesn't work for some reason, then you may indeed have deleted some important system file, and we'll need to run chkdsk or sfc scannow to repair the corrupted system files. Write back with the results and we can take it from there.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Sorry it's been awhile, I was out of touch.
I don't know what's causing those particular updates to fail. I can only say it looks like some kind of permission problem or registry issue that windows updates is not finding the correct information for installation. There are MS tools like SubInACL that can correct this, but they reset a lot of registry settings and I'd avoid them if you can. Better not to be purging the registry, as you've learned.
And I believe MS offers free support for update issues, so their advice would be the best to follow, unless the end of support for xp included that as well.
In any event, neither update appears to be a critical security issue. Please read about them in the links below. See possibly here or here for support links & known issues with each update, and one solution is the last post here.(once you're sure they're installed.)
My advice is to read the similar queries & then if necessary post your question at the MS newsgroups site for windows update and see if the experts there have an answer. Include the details of the error, including your OS & sp#, the stop error code and both KB #s, as you did for me.
In the meantime, you might read the other posts there that involve the KB article you mentioned, to see if there are pertinent resolutions. See KB967715 here and KB954430 here.
Good luck.\
Please also see here for general MS update support.
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Hi thanks for info, settings in the security centre are all ok, I have run chkdsk and it ran fine and did everything as instructions, but as soon as PC rebooted the update icon appeared in the bottom of the screen, so I reinstalled the updates again, it says install complete, but as soon as you turn off and then go back on its there again, I have checked on the update site and reviewed the history and the same downloads are just going over and over again, this has been going on since April for these two updates, it always says they are sucessful. The updates security update for XML core services 4.0 service pack 2 (KB954430) and update for windows XP (KB967715). I have also been on the task schedular and tried to add a new task on the wizard for the updates but it goes all the way through and then comes up with an error message 0x80070005 Acess is denied.
Hi Thanks for info
The settings in the security centre are all OK, I have run chkdsk and it ran fine but as soon as the PC reboots the update icon comes back on the bottom of the screen, so I then installed the updates, again it says install complete but as soon as you restart the computer it is back again. The updates are security update microsoft XML core services 4.0 service pack 2 (KB954430) and update for windows XP (KB967715) I have checked on my update history on the microsoft update site and the update has been sucessful, but the same two show update sucessful from about April. I have also been on th task schedular and tried adding automatic updates on the task wizard it completes all of it until it gets to the end then the error message 0x80070005 Access is denied comes up, hope you can help.
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