Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Won't go past SanDisk logo screen

The mp3 player won't go past the logo at the start when you turn it on.

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Re: won't go past SanDisk logo screen

You have to take it off hold because when you first get it it's on hold

Posted on Dec 26, 2007

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Hi, i have here a Sandisk c240 mp3 player. The prob is when you turn it on, only the logo of sandisk appears and it don't work anymore. Even if you press any keys, only the logo is visible. I think...

only the logo of sandisk appears and it don\'t work anymore. Even if you press any keys, only the logo is visible.I think it needs to be reformat or something.Kindly help please

Oct 19, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

My SanDisk Sansa Clip MP3 Player does turn on but does'nt work.

this should fix it, a tiny software that fixed mine just fine

Nov 20, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

MP3 turns on but shuts off at the sandisk logo

The battery is dead. Leave it connected while the computer is on for about 3 hours and if the battery is still good that will charge it.

Jan 16, 2008 | SanDisk SDMX1-1024-E18 MP3 Player

1 Answer

I can turn my sandisk player on but its stuck...

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 02, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer


Maybe cause by a corrupt boot loader in the device, upgrading the firmware will help resolve this issue. Perform Recovery mode on the player. Enable Hold Switch + Press and hold record button + Press And hold menu or power button until it says on the screen welcome to recovery mode. Then download the sansa firmware updater on your computer and perform the update. 

Oct 13, 2007 | SanDisk Sansa e250 MP3 Player

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When turning on screen fades away then restarts automatically

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 09, 2007 | SanDisk Sansa e260 MP3 Player

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