Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Sansa I have a sansa MP3 Player, and i can't get it past "Refresh Database". PLEASE HELP I have a sansa c200 and it seems to be stuck on a refreshing database screen. It will start and start loading half way then freeze up. Can you help me?

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Re: sansa

I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Posted on Jan 25, 2008

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