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Anonymous Posted on Oct 10, 2009

Lens error someones trod on my camera or something and the lens has been like jammed. when i try to turn it on it just says 'lens error'. is it unrepairable and if it can be repaired how much would it cost?

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joneeboy

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  • Posted on Oct 10, 2009
joneeboy
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You can't get that information here, because the camera needs to be physically examined to tell you whether it can be repaired and what the cost may be. You can ask around your local camera shops. Their advice is free! Better still, try getting the person who stood on it, to do it for you.

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My sister accidently let my Sanyo camera fall onto my carpet awhile ago and now every time I try to zoom in on something it says 'lens error: 0X2119.' Can I do anything to fix it or get it fixed by...

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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When I turn off my CoolPix S6 the lens would close completely. When I turn on my camera the lens is completely open and the screen just says lens cover error.

The lens is damaged and needs to be replaced. Sometimes with use or maybe an accidental hit to the lens can cause a malfunction to the camera resulting in that error. Also if you for example took the camera to the beach, getting something like sand in the camera can jam up the lens and prevent it from fully extending or retracting.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/mike_005777b2fc6bfc30

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How do i fix the camera because it tried the things you guys said but it still doesnt work..can you guys help me please..when i try turning it on it says lens error restart camera

Lens error usually comes up when something is impeding the lens from moving. Usually this happens when something has gotten stuck between the sleeves of the lens or if the camera was dropped on its lens, causing the sections to get jammed on an angle.
The best thing to do is to call a Canon Repair centre or 1-800-OK-CANON to have your camera sent in to be repaired. If the camera is still under warranty and the cause of the lens error wasn't your fault, you won't be charged for the repair. If it was due to customer error, you will be given a quote for the repair costs before having the work done.
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When camera is turned on zoom lens are jammed won't work

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
1helpful
1answer

My Olmpus fe-360 wont turn on the lens won't retract and it beeps when I try to turn it on

The lens is jammed, which means a gear is stripped or damaged, or jammed in the lens assembly, and the electronic "brain" is turning it off, since it's not in the right position (retracted). This can be caused by the camera getting bumped while the lens was out, dust, dirt, or sand can get in the lens through the front of the camera and jam it, or the batteries could be weak. After you make sure your batteries are good, and it still isn't working, go to this web page and try their suggestions. They report about 1/2 of the cameras with a lens problem can be fixed trying their suggestions. If that doesn't work, don't have it serviced- you can buy a better new camera than what you would pay a service shop.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
The page says "lens error" messages, but it also applies to your problem.
0helpful
1answer

Lense wont retract

Review this; the methods are listed in the order of risk ofdamaging your camera. Thus make sure you try them in the listed order.And remember, these fixes (especially #6 and 7) shouldonly be considered for a camera that's out of warranty, who's cost ofrepair would be excessive, and would otherwise be considered fordisposal if unrepaired:
Fix #1:Remove the batteries from the camera, wait a few minutes. Put a freshset of batteries back in (preferably rechargeable NiMH 2500mah orbetter) and turn the camera on. If that didn't work, try pressing andholding the Function or OK button while turning the camera on.
Fix #2:Remove the batteries, then remove the memory card. Then install newbatteries, and turn on the camera. If you get an Error E30, it meansyou don't have a memory card installed, so turn it off, slip in thememory card and turn it on one last time.

Fix #3:Insert the cameras Audio/Video (AV) cable, and turn the camera on.Inserting this cable ensures that the camera's LCD screen remains offduring the start process. Thus extra battery power is available to thecamera's lens motor during startup. This extra power can be useful inovercoming grit or sand particals that may be jamming the lens. If theAV cable doesn't fix the lens error by itself, consider keeping thiscable installed while trying fixes 4, 5, and 7 as a means to provideextra help to these fixes. But note that I DON'T recommend keeping thecable installed during Fix 6 as you may damage the AV port whiletapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4:Place the camera flat on its back on a table, pointed at the ceiling.Press and hold the shutter button down, and at the same time press thepower-on button. The idea is that the camera will try to autofocuswhile the lens is extending, hopefully seating the lens barrel guidepins in their slots.

Fix #5: Blow compressedair in the gaps around the lens barrels with the idea of blowing outany sand or grit that may be in there jamming the lens. Othervariations include blowing with a hair dryer in “no heat” setting, orsucking the gaps with a vacuum (careful with this one).

Nowwe're entering into the realm of potentially damaging your camera inconducting the fix. There is definitely some risk here, so take carewhen conducting the following two fixes.
Fix #6:Repeatedly tap the padded/rubber usb cover on a hard surface with theintent of dislodging any particles that may be jamming the lens. Othervariations include hitting a side of the camera against the palm ofyour hand. A lot of people have reported success with this method.HOWEVER, there is also some potential for damaging or dislodginginternal components with this method, such as unseating ribbon cables,or cracking LCD screens.

Fix #7: Try forcingthe lens. More people have reported success with this method than withany of the other methods. HOWEVER, there's obviously some potential fordamaging your camera by using this method. Variations include gentlypulling, rotating, and/or twisting the lens barrel while hitting thepower button. Attempt to gently straighten or align the barrel if it'scrooked or twisted. Another variation includes looking for uneven gapsaround the lens barrel, and then pushing on the side of the lens barrelthat has the largest gap (note pushing the lens barrel all the way inis NOT recommended as it may become stuck there). While doing any ofthe above, listen for a click that indicates that the lens barrel guidepins may have reseated in their guide slots. If you hear this click,immediately stop and try the camera. The following photo illustratesunseated guide pins that would cause a lens error.

More details HERE

Hope helped.
1helpful
2answers

Cyber SHot DSC-W80 lens will not close.

Your lens is jammed. Odds are it's unrepairable, but as a last ditch effort try GENTLY wiggling/twisting the lens as you attempt to power down or on.
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1answer

Nikon 8700

I had a Lens ERR a year ago and after a while it started working again on it's own... that error means that something (dust particle, etc) is stuck in the lens; you can try to clean it with a brush or blower; or take it to a repair shop... it's a pretty simple thing to resolve.
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