Question about SanDisk Sansa e260 MP3 Player

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My e260 turns on then goes to sansa screen

My e260 turns on and I get the sansa screen then it goes to a black screen and nothing else. How do I get recovery?

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Re: my e260 turns on then goes to sansa screen

Tyr holding the power button for 20secs or try taking the battery out or try holding the power button and the play bttuon at the sametimefor 20secs.

Posted on Dec 29, 2007

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I connect sansae260 to PC, Nothing apears on Sansa's Screen

You may need to now reset the player, that may have been a bit much for it.
To reset your Sansa Mp3 player.
  1. Slide and hold the Power switch up for approximately 20 seconds.
  2. Release the Power switch.
  3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.

Mar 15, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 goes black after showing sandisk start up screen and does the same when plugged into a pc. it starts to refresh database and then the screen goes black.

Hi there

When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
It might need to have updated firmware. To get the updated firmware please go

Where you can get the latest firmware for your model.
*** Make sure when you update the firmware keep the device in MSC mode.

Here is the link for updating the firmware:
Kindly revert for further clarifications....

Feb 17, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 only wheel light will turn on, screen remains black

you need to contact Sandisk and have them walk you through this problem,

Mar 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

White screen on sansa e260

For the non-deletable files try:

For the Display:

Hope this helps...

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Display problems sansa e260

Not me. But i would call a repairman

Jan 15, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Screen black

Try to get a firmware upgrade done..once you have that done you should be able to use the device without having any problems..

Dec 30, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Black screen

people have been having a lot of trouble with rhapsody i think you could have a bug in your system.

Oct 25, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer


I just got an e260 today and had the same problem. When I originally turned it on the Hold was in the 'locked' position. From there on out the screen has been black. When it was plugged in nothing happened either. The Solution? Hold the power button for about 20 or so seconds. The manual doesn't tell you about it, but that's how you completely shut the sansa down altogether. Yes, the manual says it's also a reset button but it isn't mentioned how you actually use it. Once you hold that button down long enough it should completely shut down and restart.

Dec 03, 2006 | SanDisk Sansa e260 MP3 Player

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