Question about GPS Devices
I followed the instructions, however, the desktop icon reads "No Photo viewer is found, program is termined! (yes temined not terminated..go figure). The instructions also say to run software entitled "Photoviewer.exe" I'm wondering if that may be another CD disc, that was not included in the packaging, as I only have the driver & utility Cd disc. Please advise if you can help me get this device to work properly. Thanks
OK, I had the same problem. It turned out to be a permissions problem on my end. I installed it, connected and selected USB Download... same error as all of you. It turns out that I had to install it as administraitor and then run it as administraitor in order to get the program to work. If you don't have administrative rights on your computer ( are you running it on your work machine? ) it might now work for you. Hope that helps.
Posted on Jan 06, 2009
When you plug the frame to the computer, the frame will prompt two choices. The choices will be either “USB power” and “USB Connect”, or “USB Power” and “USB download”.
A. If you have the one that says “USB connect”, select it and press either the power button or the mode button. Which one depends on the version. On one, power will work, but mode will do nothing, on the other, mode will work but power will do nothing. So try either and you should be fine.
B. The one that says “USB download" you will choose that option and then press either the mode or the power button, as explained above.
If this process if followed, the pictures that are saved to on board memory will be displaying on the frame. You should then be able to open the viewer program.
I hope this helps. But if you need to reach their customer service, the number is 800-639-3803 or firstname.lastname@example.org.
Posted on Nov 10, 2008
Once I followed the steps above, I was still was unable to load pictures. I found that I had to move my pictures from my jump drive to the Program Files. folder (I then moved them back as soon as I finished). Once I selected the pictures I was able to sync and it worked fine.
Posted on Jan 03, 2010
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