An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: GE Profile Side by Side (Not Stainless)
Remove the panel in back of the freezer compartment and clean your defrost drain. It is plugged and overflowing when it goes into defrost. You will see it when you remove the panel. It is probably frozen over so take the ice out of it then run a flexable wire down into the line (nothing to hard or you may pierce or pop the line off) to clean out the drain hose also. Then pour some water into the drain trough (about a cup) making sure it flows freely out. Then remove the front grill (sometimes called a kick panel) at the bottom front of the unit and pull your defrost pan out and check if it has water in it. That will solve your problem.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
there are 3 problems I've come across with water leaks on this model. if there is ice build up on the back of the freeze it could be a drain problem or if its around the ice maker it could be that the supply tube is too long. also watch out if you push the unit too far back against the wall the gray water supply line could snap off ( replaced 6 of these)
The problem isn't the humidity control or temperature control. When the refrigerator automatically defrosts it goes through a cycle of heating and melting the ice build-up then drains this water to a tray at the bottom of the refrigerator (underneath). The drain tube that lets this water flow down to the bottom tray freezes so the ice begins to build inside the refrigerator section.
The solution to this is to defrost the tube so water can flow again. There are heating coils in the freezer section behind the plastic in the back that you must remove and defrost.
This is an inherent problem with a lot of refrigerator/freezers. You should probably have your refrigerator serviced and to check the heating capability of the coils to keep this tube from freezing. Otherwise put this on your monthly schedule of manually defrosting.
There is a drain hole under all of that ice that got clogged at some point and it started building up ice in that area. The water that is freezing is coming from the defrost cycle which melts all of the ice buildup on the evaporator coil. First melt the ice. Then unclog the drain hole. The drain goes to a tray in back near the compressor, where the heat from the compressor evaporates the water.
First we have to determine if the problem is a faulty water valve. Reason: faulty water valve can continue to supply water even after the IM or door dispenser is finished calling for water causing a drip feed freeze up problem, or water overflow condition in the ice maker (IM). Another common cause is unrelated, but caused by a blocked drain line often resulting in thick ice build up on the bottom of the freezer, water dripping onto the floor, or water dripping into the refrigerator (top freezer mount models only) and freezing near the lights or damper ducts after defrost. Fix for this problem is to remove evap panel and clear freezer drain line with hot water or compressed air. If this is not the case, and water is dripping out of IM supply line, remove IM H20 supply line from IM at back of appliance and see if the water seems to drip out, if so, replace the water valve. If water doesn't drip out at all, replace IM, or IM module depending on the model of refrigerator that you have as contacts in the IM are also responsible for calling for H20 supply. You will have no more problems after this.
Could be same as problem I just fixed. Remove back panel inside freezer and 1. check fan operation 2. check for ice/water at bottom of the hidden section. There should be a drain hole, which may be blocked by ice. Fix by turning off and pouring boiling water in there until blockage is fixed See http://www.fixya.com/support/t1507330-ice_collects_in_bottom_freezer
I had the same problem with my LRFC25750 and have finally figured out what's happening! The water that is pooling and freezing on the bottom of the freezer is definitely coming from the defrost cycle. It is pooling inside the freezer compartment because the drain inside the back of the freezer intended to carry the defrost water down to the external evaporator tray underneath is blocked with ice. As a result, the defrost water from the coils overflows the collector under the coils and runs down the inside back of the freezer, pools on the bottom, and re-freezes when the cycle is over. this continues until there's so much ice on the bottom that the water from next defrost cycle runs out on the floor.
The "easy" solution is to unplug the unit and let it completely melt out (this could take 24-36 hours). I couldn't wait, so I removed the freezer drawers and their tracks and pulled out the back panel inside the freezer -- saw the ice in the collector and blocking the drain and I melted it away with hot water and verified that water could now flow down to the external evaporator tray. Unless you want to do this, I'd say give it a good 24-36 hours for all the ice to melt away.
I think it all started when we left the freezer door ajar for a whole day and probably had a lot of frost build-up on the coils. The next defrost cycle was not enough to clear all the frost and things began to build up from there. Once the drain is frozen, though, you're finished -- the defrost heater doesn;t reach down that far and you have to melt it down completely or it will continue to leak forever.
I've heard that you can get a drain heater to ensure that the drain never freezes over or at least so that it is sure to clear with each defrost cycle. I'll post an update if I locate one.