Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

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New Primea Touch Plus Machine

Keep getting the refill water tank message, seems as though it is not recognizing the full tank.

Any tabs or seals which need to be removed?

Thank you
Julie

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  • paulcorones Jun 20, 2008

    Saeco primea touch dose not recognise a full water tank

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  • 2,039 Answers

In the water container they is a float .the float is probably stuck tap gently the container it should work cheers

Posted on Jan 15, 2008

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1 Answer

Have just bought it - followed instructions to start machine but message saying to refill water tank even though tank full. Have a water filter installed but manual suggests to do this. Every time we turn...


Hi there,...This type of machine uses capacitive sensor which is stick on to the inside of the machine. Some new machines do have problem like this.. the sensor came off from the wall. Only way is to open the machine and reglue it back to the wall.
All the best.

Aug 25, 2010 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Hi, I have the Saeco Primea Cappucino Touch Plus , and it syddenly gives the error code 5 - Call assistance. I have just changed the primea Water Filter - same way as always ! What can I do ?


Need to prime the machine. The new water filter is causing the air lock in the system.Remove the filter and startup the machine it should prime by itself, when it's ready,fit the filter back and press hot water until the water flows steady. Hope it helps.

Sep 05, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water leaking


Hi
If there is water on top of the machine when you remove the water tank, this is whats happening.
There is a seal on top of the machine under the water tank. To get to it, remove the water tank, and set aside. There is a large doughnut shaped cap on top of the machine. Slip a screwdriver on the outside edge of the cap and pry up gently. When it snaps up, go to the other side of the cap and do the same. There is a black seal in the center and if you stick your finger in the center and it lifts out it need to be replaced. Clean any residue inside the opening with a Q-tip.
When you get the new seal, it won’t slip in. Insert it at a slight angle (double lips down), then take your finger nail and run it around the bottom edge of the seal until it slips in, then push down. Snap the cap back on and your set to go.

Jul 17, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water not running through the machine!


sounds like air got in the water lines. Try turning off the machine and making sure the tank is seated good. at menu try an get hot water to get the pump flowing again. you may hear a loud "eh-eh-eh" buzz which means air is in the pump. It will quiet down as the air is forced out. try it several times. Hopefully you get it working. Just remember not to run the tank completely dry.

Apr 03, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

2 Answers

Water leaking from underneath water tank.


I rang Saeco service centre about my leaking water tank and they posted me a new tank - no questions or need to return the faulty item. I believe there may be a bad batch of tanks which leak because of faulty valves.

Mar 24, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Getting ''Fill Water'' message even though Tank is full


Gently remove tank the slide it back in place make sure the back of tank makes good contact with the machine when it is being lowered so that the reed switch can read the magnet in the tank.

Feb 03, 2009 | Saeco 00034 Incanto Sirius Super Automatic...

3 Answers

Machine won't stop descaling cycle


MAKE SURE YOU DO NOT SHUT DOWN YOUR ESPRESSO MACHINE WHILE IN THIS MODE OR IT WILL INTERRUPT THE CYCLE. BE SURE TO CAREFULLY UNDERSTAND WHAT THE MACHINE IS ASKING FOR AND USING THE MANUAL MAY HELP YOU WITH THIS PROBLEM. WE HAVE NOT SEEN ANY OF THE PROBLEM YOU ARE SUGGESTING, BUT THERE IS ALWAYS A FIRST. IF YOU NEED SUPPORT AND YOUR MACHINE IS LESS THAN 1 YEAR OLD CONTACT SAECO AT 800-933-7876.

IF YOUR PRIMEA IS OLDER THAN ONE YEAR YOU CAN CONTACT CERINI COFFEE @ 718-584-6120 OR VISIT OUR WEBSITE AT WWW.CERINICOFFEE.COM

Oct 30, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water filter initiation failed


Hi,

Did you this steps?

Fill the tank with fresh water.
Let the filter soak for 30 minutes.
After 30 minutes discard the water in the tank and refill with fresh water.

Place a container under the spout.

Press the cup button in the middle.(Filter on, yes)

Press the cup button again.(press ok, initialisation)
The machine initialises the filter.
Press the cup button again.(done initialisation)

Then press MENU repeatly. When the "exit" message is displayed, press the cup button. In this way, the machine ends the start-up phase.

Best regards
/Mirran

Sep 24, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

2 Answers

Saeco Primea Cappuccino Touch Plus Coffee Maker fill water tank


Hi,

The Primea do not have a float, it have a magnet and inside the machine there are a printed circuit card, this send a signal to the powerboard.

Jun 20, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

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