Question about Dell A920 InkJet Printer

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Dell A920 my paper keeps jamming won't feed through the printer . please don't tell me i need a new one

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Re: dell A920

Well yes you do beacuse dell does not repair it so incase you have the warranty you can get it replaced by calling the tech. support or else take it to a local shop and they might fix it.

Posted on Dec 27, 2007

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My Dell A920 prints blank paper.

Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Mar 01, 2012 | Dell A920 InkJet Printer

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My Dell 1110 laser jet printer begins to pick up a sheet of paper, but then stops just as the paper turns up with the roller. This will happen several times before the printer actually picks up the...

85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.

Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.

Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jun 20, 2011 | Dell 1110 Laser Printer

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Dell A920 won't feed paper

just power down the printer to discharge the static electricity.. then take the paper tray out.. clean the roller and check if anything appears broken there.. if not.. lift the printer and shake it slightly.. put the power back.. check the cartridges if are correctly seated.. if yes then it should work fine.. if does not.. there's no use to take it to the repair shop you can buy a new printer in less than repair price like dell v313 for $ 59 with warranty.

Dec 20, 2009 | Dell A920 InkJet Printer

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How can i fix a paper jam

The simple answer is to tell you to remove the paper jam. Make sure you get the entire page out of the printer.

There are two types paper jams.

1) An actual paper jam.
2) If paper does not reach any of the paper path sensors in the time allotted to reach it, the sensor reports a jam because something prevented the paper from reaching the sensor.

A quick test would be to place some marks on the top sheet of paper then initiate a feed cycle. If the paper stays in the tray, then you have a paper pick problem and more than likely you will need to have the printer serviced.


Dec 14, 2009 | Dell 924 All-in-One InkJet Printer

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Printer will not feed paper

there could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 03, 2009 | Dell A920 InkJet Printer

1 Answer

A920 printer has ink, feeds paper, but pages come out blank

If this is a new printer have you removed the sealing tabs inside it.
May be caused by bad drivers. Check the vendoes site for the latest drivers for your operating system and see how it goes.
Did it previously work and after swapping something start failing?

Mar 19, 2009 | Dell A920 InkJet Printer

1 Answer

Paper is jamming

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 05, 2009 | Dell A920 InkJet Printer

1 Answer

Dell 922 All-In-One Printer will not print anything

The printer does not feed paper from the tray and then states that there is a paper jam. I have removed all paper and there isn't a paper jam. It will feed paper through the lower roller and straight into the printed paper tray, but will not feed a new sheet.

Nov 01, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

The paper is pulling to one side and not feeding properly

Mine is doing the same any help is appreciated

Jul 23, 2008 | Dell A920 InkJet Printer

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