Your newly installed cartrige which is the colored one is not detected or mybe damage....may i ask if how many times did you refill already your cartrige?refilling a cartrige can cause damage to its circuit i suggest purchase a new colored cartrige and see if it works.
The refiller should have checked function after the refill on a test strip, but that is not always duplicate the amount of ink necessary when actually printing. Suggest removing the cartridge and doing a "test swipe" on a moisted piece of T-paper or moist towellette. Always wipe perpendicular, never across the head, for a 1/2 to 1 inch length.
Lines should indicated solid, true colors. In order to get some idea what you should be seeing you should do this test swipe on a new cartridge before installing it.
SOURCE: hp 3550 printer color cartridge printing but black not printing
try to clean the black cart :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
SOURCE: refilled cartridge not printing
Try to cartridge manually ,please follow the instructions :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
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