Here is the solution: Flash cannot be used in burst mode! You must set the camera to single shot mode!
This really surprised me, since in my old Konica Minolta the burst mode did not prevent flash, it just took a single picture if the flash was activated or multiple pictures when the flash was disabled.
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Check to make sure the flash up switch on the side of the flash (the switch you see where the wires go through when you remove the flash top) is not under the activation rod on the pivot, the pivot is not pushed in, or the activation rod is not broken off. The switch should close when the flash goes up and be open when it is down. A lot of times you see the top contact stuck under the activation rod. Also check the continuity of the two thin switch wires as sometimes they are borken inside by impact
Make sure you're not in the macro mode. There's a slide switch on the end of the camera, near the USB socket. This switch needs to be in the mountain position, not the flower position. Also bear in mind that the flash is for still photos only, not for videos.