Question about Microsoft Xbox 360 Console

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Xbox 360 when I start to play a game, the screen freezes ? any idea's how to fix ? Thanks.

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  • alexy2j Feb 07, 2008

    when i put guitar hero in my 360 at first is fine. Some songs I can play and some songs don't even let me play and some songs let me play at first and then stop in the middle of my song. when it freezes up it first says clean the cd with a soft cloth then go to xbox.com which didn't help so I came to this website for help. I have tried breathing on it I tried a soft cloth none of it worked.

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  • 6 Answers

Make sure the disk is clean, without scratches or cracks, and the console and power supply get enough ventilation , do you have the same problem with all the games

Posted on Dec 25, 2007

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HI...
Contact Microsoft tech support

http://support.xbox.com/support/en/us/xbox360/hardware/default.aspx

There's phone number there too if you dont find your problem listed

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