Question about Tomtom ONE GPS Receiver

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TOM TOM ONE NAVIGATION

Every time I turn the unit on I get a bright, white screen and I have to reset it in order to make it work.

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  • Ed Daigle Dec 26, 2007

    Every time I turn it on I get a white screen unless I hit the reset. Then it works great until I turn it off, then the same thing all over, every time:( 

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  • 17 Answers

I had the same problem. Go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Posted on Feb 16, 2008

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1 Answer

I have owned my Tom Tom One for a year now, and when I turned it on today all I have are different colored vertical columns. These columns take up about 50% of the screen and the remainde of the screen is...


try resetting the unit, make sure it is off, then remove the sd card, get a pin or clip and put it in the reset hole at the bottom of unit press and hold for 15 seconds, then restart the unit and replace the sd card, i hope this works for you mate.

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If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

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4 Answers

How do I reset to factory settings how to reset factory settings on tom tom one


Which Model of Tom Tom One ?

XL
3rd Edition
2nd Edition

make sure you're fully charged, remove any optional memory cards (depends on the unit) there should be a reset hole, place a straightened paperclip into the hole and press for 15 seconds.

140/130/125

make sure you're fuly charged, press and hold the on/off button for about 15 seconds until the unit restarts

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I had same problem. I called 866-4TOMTOM and was told that they would send a replacement. They were quite courteous. Be prepared to provide serial number that is on bottom of device.


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Have you tried resetting the unit? Does it do the same thing after being reset?

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Turn the tomtom on, and then press the reset button on the bottom of the unit with a paperclip. After the reset turn off the unit and then turn it back on. Make sure you have not dislodged the sd card from the unit.

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