Ge microwave HVM1540DN1BB button control pad stopped working

If the touchpad on your GE Cafe over-the-range microwave has stopped making beeping sounds, there could be a few potential causes. Here are a few troubleshooting steps you can try:

1. Check the volume settings: It's possible that the volume settings on your microwave have been accidentally turned off or lowered. Look for a "Volume" or "Sound" button on your microwave and adjust the settings as needed.
2. Check for a mute function: Some GE microwaves have a "Mute" button that allows you to silence the beeps temporarily. Make sure this feature hasn't been activated.
3. Power cycle the microwave: Turn off the power to your microwave for a few minutes, then turn it back on. This can sometimes reset the touchpad and restore functionality.
4. Check for error codes: If there's a problem with the microwave, it may display an error code on the control panel. Look in your user manual or search online for information on what the code means and how to resolve it.
5. Call for service: If none of these steps work, there may be a problem with the touchpad itself. Contact GE customer service or a professional appliance repair technician for assistance.

ask GE what might be wrong we only know stuff we have seen sorry

The control panel is actually 2 different parts and either could be bad. Do you have the display still lighting up or is it completely dead? If it is out it could the main smart board. If it still lights but no buttons work then it could still be the smart board or just the key pads which are a separate part. Neither part can be fixed just replaced.

follow this steps and fix it. God bless you

Touchpad and Control Panel


If the microwave buttons don't work the touchpad and control panel assembly are probably defective.
Touchpad


If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the dishwasher display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.
User Control and Display Board


If the microwave buttons don't work the user control and display board are most likely defective and will need to be replaced. If some of the buttons work and some don't, it is more likely a touch pad problem and the touch pad will need to be replaced.
Main Control Board


If the microwave buttons don't work the main control board is most likely defective and will need to be replaced. If some of the buttons work the touch pad is likely the problem. If none of the buttons work the problem may be in the main control board.

please follow the troubleshooting chart attached and proceed with common sense: God bless you

HELLO.

The code on the screen indicate electric panel fault resulting from the touchpad malfunction.

The touch pad on your microwave oven acts as the brain of the appliance. It not only contains the buttons that you use to enter cooking settings and times, but also controls the function of the entire microwave. If the touch pad malfunctions or breaks completely, the microwave will cease to function. In this instance, the broken touch pad must be removed and a new touch pad must be installed, to restore functionality to the microwave.

1 Unplug the microwave from the wall outlet.
2 Remove the two screws, located on the front or top of the grill at the top of the microwave.
3 Pull the grill off of the microwave.
4 Remove the mounting screw from the top of the control panel.
5 Lift the control panel up and out to loosen. Look behind the control panel to ensure there are no metal tabs securing the control panel in place. If there are metal tabs, gently rotate the control panel to free the tabs.
6 Transfer the wires from the old control panel to the new control panel one at a time to ensure that the wires are properly installed.
7 Install the new control panel into the microwave and secure using the mounting screw that was removed.
8 Replace the grill from the top of the microwave and secure it using the screws that were removed.
9 Plug the microwave back into the wall outlet.
Thanks.

likely a defective keypanel.

I will never buy another GE product because of this microwave they should have been recalled

bad touch pad, replacement at repairclinic.com
Just use your model number to search
Let me know how this works out for you. Benjamin

Sadly, GE does not make individual parts available for these controllers, so they cannot be repaired.

You have to replace the control panel sub-assembly (part number WB07X10733 in your case) and the best price I've found on that is $370.32 here (compared to $483.25 direct from GE).

In my opinion, this does not do much to inspire brand loyalty...

Or you may be able to find a whole oven on eBay for about that or less.

Sorry to bear bad news. Good luck.

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