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WHIRLPOOL CABRIO WASHER ERROR F71. The Cabrio Washer Error F71 code is the same as the SD code: This error means the main control board detects too much drag on the basket during the spin cycle.Mar 29, 2017
Humming could mean a stalled motor. These machines also have a coupling between motor and gearbox which can fail. However, the pump is attached to the motor, so if it's not pumping it probably means the motor isn't spinning. Check motor and/or gearbox.....Nomess
Please see the following Whirlpool / Maytag service manual for Neptune washers. https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf
On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.
"Shuts OFF In The Middle Of The Spin Cycle: During the spin cycle, the machine control monitors the door lock mechanism to ensure the door is locked. This is done through the door lock enable switch. During "lock mode," the shaft of the door lock mechanism is pressed forward by the door lock wax motor, and the shaft presses in the button of the door lock enable switch. If the machine control board sees the switch OPEN during the spin cycle, the machine control board will automatically shut the washer OFF. This is caused by a weak spring in the door lock wax motor. Replace the complete door lock mechanism.
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