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You can download the installation driver from manufacturer's site by clicking this link
On the page which opens, select the operating system of your computer (Windows Xp/Vista..) and download the driver and software fro the next page which opens.
Hope this solves your problem. Thanks for using FixYa.
You probably have a bad driver or disk. Your best bet is to use the following link: http://www.bioticaindia.com/photosmart-3180.html Scroll down to the bottom and click download. It asks you for your email to send a link. Once it downloads you may need to unzip it (I would put it in it's own folder). Make sure you choose to download to your desktop so you can find it. Then go to your printers folder and "add printer" and when the option appears choose "Have Disk" and point it to the folder you created. If this driver is not good I would go to the HP site and search for the driver there. I hope this helps.
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