I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.
So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.
The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.
Hope this helps.
Pete
I just had this same problem for the first time with theDMC-FX33. The camera started up, but the focus was all blurry, it went to telephoto, then gave me the "turn off & on" message. I did so, and the lens would retract, but would pop back out again and then shut down.
After reading the solutions to this question, I tried wiggling, twisting, pushing and generally futzing with the lens; on about the 4 or 5th try, it finally retracted fully and came back into focus.
It seems to be working now, but I think it is going back. The camera is only 8 or 9 months old and the lens mechanism feels gritty - I won't be surprised if I have this problem again. :(
Try this. Turn the camera on and let is sit until it turns itself off, it will go into a power save mode. Then turn the camera back on. This worked for us when we were unable to zoom and we were getting a turn the camera off message.
I hope it works for you.
Tried all your solutions. But for me i had to turn it on, then force the middle lens in rotation so that the middle lens would extend out (like if it zooms) then when the middle lens is fully extended i turned it off and on again, and it worked.
None of the above worked for me but as usual brute force and ignorance did work!
Whilst turning on gently push the lens back in, it should resist a bit then clicks and goes back in and problem solved!
Hi Guys, I think the only solution in this case is the responsobility of the Panasonic Company to accept that the product is falty. So if the company is honest about it they should take back the falty products and give the costumers refund or replacement.
In other case it should be announced to the public that Panasonic lost it status as reliable producer.
That is why one will never recomend the Panasonic product to others.
I had same problem, had to have the lens mechanism replaced, luckily under warranty
FIND A CLIFF AND THROW THIS PIECE OF **** OFF OF IT
Zooming out while turning the camera on does nothing to help solve my problem ...still is saying 'please turn camera off than on again'.....what now???
Zoom out while turning the camera on
SOURCE: when powered on, message comes up...
The lens can not move due to a possible obstruction.
Gently put some force on the lens, turn the camera on and it works. I suppose there is too much friction between lens and camera.
Best regards from Holland!
www.SemafoonWinkel.nl
SOURCE: Message "please turn camera off and turn on again
Hello
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
Regards
Andrea
I'm sorry that the Camera
is displaying the error message. "TURN THE POWER OFF AND ON AGAIN"
displays on the LCD screen when the Lens Mechanism is stuck or when affected by
any malfunction. If turning the power on and off again does not resolve the
error message, try doing a power reset. Please follow the below steps to
perform a power reset.
·
Turn off the camera.
·
Remove the battery pack.
·
Press and hold the power button for 30 seconds.
·
Allow the camera to remain without power for 60 seconds.
·
Reinsert the battery pack.
·
Turn on the camera.
Also tryinitializing the Cameraif
you're able to access the Menu items on the Camera. The Initialize option will
be available under Setup or Main settingsSub
Menus.
If the issue persists again, service is required.
Please click hear to locate
the service center near your area.
Thanks for understanding. Please let me know if
your require any clarifications.
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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my camera is Panasonic DMC-LS2, last night(29 dec 2007) i tryed to
zoomin and i tryed to take a pic of moon in dark.....then this problem
started... the lence of camera is coming and going in side and after
some time its saying "please turn camera off and then on again"......i
tryed many times...but it didn't work out........plz give me a
solution.......plz e mail me the solution to
[email protected] thank u very much
i tryed zooming out when i turned on my camera but the problem didn't
disappear...plz help me and my camera...e mail the solution to
[email protected] .....thank u..
I am having the same problem, and have already mailed it back to the company once. However, I cannot locate the address. Can you please mail it to [email protected]
Thank you!
Panasonic Lumix DMC-LZ2 Please Turn camera off and then turn on again. I have installed new batteries 5 times, changed to new memory cards 4 times, and tried to reinstall the cd on my computer. Nothing has worked.
The camera says Turn off and on again" and will not stay on. I think it is a battery compatibility problem but I have tried different batteries and nothing works. Very frustrating. The barrell is extended and won't retract even when the power is off. Help
I turn the camera on,the lens zooms and retracts a few times, and a message appears saying, "PLEASE TURN CAMERA OFF AND THEN ON AGAIN,". This happens time and time again until the batteries eventually die out. I've blown on the lens, changed the batteries MILLIONS of times, cleaned the camera, all to no avail. Pleeeeeeeease help. I'm graduating from high school in a few days and I'll desperately need my camera to be in working condition.
Send help to [email protected]
Help is GREATLY appreciated.
I am having the same problem with the zoom. Zooming while turning the computer on does nothing to solve the problem. Has anyone come up with any other solutions? [email protected]
I am having the same problem with the zoom. Zooming while the camera is turning on doesn't seem to do anything to help. Has anyone found any other solutions that work? Please email at [email protected]
Camera turns on, Set clock message, Pictures will record to memory message, lens wil go out/in, finally Shut camera off/on.
Same as others, have tried different batteries and operate Zoom to no avail.
Contacted Panasonic, they said to send in camera with $58 check for diagnostic only plus cost of repair for camera. The sad part is, they know exactly what the problem is (as evidenced by the numerous complaints) and won't own up to it.
Any help would be greatly appreciated @ [email protected]
Great camera, horrible tech support. If I have to buy another camera it will probably be a Canon
hello, i m french near "bergues" north france
i'have the same "f" with dmclz2
have you solutions for me?
thanks
i have the same problem. and i tried zooming out right when its turning on and it doesnt help at all.
Hi, I got Panasonic DMC - TZ1 Camera , but When I want to take picture, the message comes : "Please turn Camera off and then On again"
None of the Trouble shuting advice from the Instruction Booklet works.
Reads the same message "Turn on & off" and cant take pictures
Same problem on DMC-TZ2 - when trying to zoom a little the zoom goes all the way to max and that message apperas "Turn camera off and try again" This is a good camera but Panasonic need to address this problem or recall. !
Lumix DMC-FX500 - only had camera since Nov 2008 and is excellent but noy used for 4 weeks. Turned on and message 'Turn camera off and on again' appears. Can't get camera to do anything else. If I turn it on in playback mode that function is fine but if I switch over to record mode the message appears again. Tried letting it go into powersave mode but no difference. Surely Panasonic must be aware of this problem??
urgh same thing came up
I have a DMC-FZ15 with the same problem. When I turn it on it says" Please turn camera off and then on again. It won't function at all.
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