Question about Panasonic Lumix DMC-LZ2 Digital Camera

10 Answers

Problem when i power the camera on there is a message "please turn camera off and then on again" .

Posted by on

  • 15 more comments 
  • Anonymous Dec 30, 2007

    my camera is Panasonic DMC-LS2, last night(29 dec 2007) i tryed to
    zoomin and i tryed to take a pic of moon in dark.....then this problem
    started... the lence of camera is coming and going in side and after
    some time its saying "please turn camera off and then on again"......i
    tryed many times...but it didn't work out........plz give me a
    solution.......plz e mail me the solution to
    abhi_1993@hotmail.com thank u very much

  • Anonymous Dec 30, 2007

    i tryed zooming out when i turned on my camera but the problem didn't
    disappear...plz help me and my camera...e mail the solution to
    abhi_1993@hotmail.com .....thank u..

  • Anonymous Jan 02, 2008

    I am having the same problem, and have already mailed it back to the company once. However, I cannot locate the address. Can you please mail it to Roberta_Gordon@Brown.edu



    Thank you!

  • Whadup Apr 20, 2008

    Panasonic Lumix DMC-LZ2 Please Turn camera off and then turn on again. I have installed new batteries 5 times, changed to new memory cards 4 times, and tried to reinstall the cd on my computer. Nothing has worked.

  • Anonymous May 07, 2008

    The camera says Turn off and on again" and will not stay on. I think it is a battery compatibility problem but I have tried different batteries and nothing works. Very frustrating. The barrell is extended and won't retract even when the power is off. Help

  • SSteketee May 13, 2008

    I turn the camera on,the lens zooms and retracts a few times, and a message appears saying, "PLEASE TURN CAMERA OFF AND THEN ON AGAIN,". This happens time and time again until the batteries eventually die out. I've blown on the lens, changed the batteries MILLIONS of times, cleaned the camera, all to no avail. Pleeeeeeeease help. I'm graduating from high school in a few days and I'll desperately need my camera to be in working condition.

    Send help to STEKETEES@YAHOO.COM

    Help is GREATLY appreciated.

  • Anonymous May 26, 2008

    I am having the same problem with the zoom. Zooming while turning the computer on does nothing to solve the problem. Has anyone come up with any other solutions? sherrilli@hotmail.com

  • sherrilli May 26, 2008

    I am having the same problem with the zoom. Zooming while the camera is turning on doesn't seem to do anything to help. Has anyone found any other solutions that work? Please email at sherrilli@hotmail.com


  • Anonymous Jun 06, 2008

    Camera turns on, Set clock message, Pictures will record to memory message, lens wil go out/in, finally Shut camera off/on.

    Same as others, have tried different batteries and operate Zoom to no avail.

    Contacted Panasonic, they said to send in camera with $58 check for diagnostic only plus cost of repair for camera. The sad part is, they know exactly what the problem is (as evidenced by the numerous complaints) and won't own up to it.

    Any help would be greatly appreciated @ rcrabbitt@yahoo.com

    Great camera, horrible tech support. If I have to buy another camera it will probably be a Canon

  • Anonymous Jun 10, 2008


    • hello, i m french near "bergues" north france

    • i'have the same "f" with dmclz2

    • have you solutions for me?

    • thanks


  • Baylie101 Jun 14, 2008

    i have the same problem. and i tried zooming out right when its turning on and it doesnt help at all.

  • tadm Jun 25, 2008

    Hi, I got Panasonic DMC - TZ1 Camera , but When I want to take picture, the message comes : "Please turn Camera off and then On again"
    None of the Trouble shuting advice from the Instruction Booklet works.


  • Anonymous Aug 29, 2008

    Reads the same message "Turn on & off" and cant take pictures

  • stewart101 Nov 10, 2008

    Same problem on DMC-TZ2 - when trying to zoom a little the zoom goes all the way to max and that message apperas "Turn camera off and try again" This is a good camera but Panasonic need to address this problem or recall. !

  • robblenx Feb 09, 2009

    Lumix DMC-FX500 - only had camera since Nov 2008 and is excellent but noy used for 4 weeks. Turned on and message 'Turn camera off and on again' appears. Can't get camera to do anything else. If I turn it on in playback mode that function is fine but if I switch over to record mode the message appears again. Tried letting it go into powersave mode but no difference. Surely Panasonic must be aware of this problem??

  • Anonymous Mar 07, 2009

    urgh same thing came up

  • monkoman Mar 31, 2009

    I have a DMC-FZ15 with the same problem. When I turn it on it says" Please turn camera off and then on again. It won't function at all.

×

Ad

10 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.

Pete

Posted on Feb 11, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I just had this same problem for the first time with theDMC-FX33. The camera started up, but the focus was all blurry, it went to telephoto, then gave me the "turn off & on" message. I did so, and the lens would retract, but would pop back out again and then shut down.

After reading the solutions to this question, I tried wiggling, twisting, pushing and generally futzing with the lens; on about the 4 or 5th try, it finally retracted fully and came back into focus.

It seems to be working now, but I think it is going back. The camera is only 8 or 9 months old and the lens mechanism feels gritty - I won't be surprised if I have this problem again. :(

Posted on Mar 08, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Try this. Turn the camera on and let is sit until it turns itself off, it will go into a power save mode. Then turn the camera back on. This worked for us when we were unable to zoom and we were getting a turn the camera off message.
I hope it works for you.

Posted on Aug 03, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Tried all your solutions. But for me i had to turn it on, then force the middle lens in rotation so that the middle lens would extend out (like if it zooms) then when the middle lens is fully extended i turned it off and on again, and it worked.

Posted on Sep 09, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

None of the above worked for me but as usual brute force and ignorance did work!
Whilst turning on gently push the lens back in, it should resist a bit then clicks and goes back in and problem solved!

Posted on Nov 08, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Hi Guys, I think the only solution in this case is the responsobility of the Panasonic Company to accept that the product is falty. So if the company is honest about it they should take back the falty products and give the costumers refund or replacement.
In other case it should be announced to the public that Panasonic lost it status as reliable producer.
That is why one will never recomend the Panasonic product to others.

Posted on Sep 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had same problem, had to have the lens mechanism replaced, luckily under warranty

Posted on Sep 11, 2008

FIND A CLIFF AND THROW THIS PIECE OF **** OFF OF IT

Posted on Jul 17, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Zooming out while turning the camera on does nothing to help solve my problem ...still is saying 'please turn camera off than on again'.....what now???

Posted on May 05, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Zoom out while turning the camera on

Posted on Dec 26, 2007

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: when powered on, message comes up...

The lens can not move due to a possible obstruction.

Gently put some force on the lens, turn the camera on and it works. I suppose there is too much friction between lens and camera.

Best regards from Holland!

www.SemafoonWinkel.nl

Posted on Jan 18, 2008

lock123
  • 6831 Answers

SOURCE: Message "please turn camera off and turn on again

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 11, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Not working always show "turn thepower off and on


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.



Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera

2 Answers

When the camera is turned on, the lens goes in and out about 3 times and then the screen displays "Turn the power off and on again". Of course, when I follow these instructions it does the same...


This sounds to me like a lens problem and your camera would need to be serviced. If you're in the East Coast or New York City area give us a call and we'll see what we can do for you. Hope this helps!

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10003
212-673-8400

Jul 05, 2011 | Sony Cybershot DSCW350 Digital Camera

2 Answers

Sony cybershot dsc-w290 after a recent dropping of the camera when we turned it back on we get this message "turn the power off and on again" same thing happens each time.


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.

Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 16, 2011 | Cameras

1 Answer

My camera displays "turn the


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.


Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 10, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

2 Answers

When I turn the power on, the screen shows "turn


This type of problem can be caused by either a lens issue, or power problem. The following web blogs delineates things you can try to get the camera working again. They say about 50% of the time they can be fixed trying their suggestions:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of those things helps, try these steps:
http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html
If the camera still doesn't work, you can take it in to a local repair shop, but get an estimate first. Repair can be high, and justify just going ahead and buying a new one.
Good luck, and hope this helps.

May 27, 2011 | Sony Cyber-shot DSC-N1 Digital Camera

1 Answer

My sony Camera (DSC -W110) is showing "Turn the power off and on again" while switch on the camera,it appers again & again after switching the camera on and off


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.





· Turn off the camera.

· Remove the battery pack.

· Press and hold the power button for 30 seconds.

· Allow the camera to remain without power for 60 seconds.

· Reinsert the battery pack.

· Turn on the camera.




Also tryinitializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settingsSub Menus.

If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Mar 21, 2011 | Sony Cyber-shot DSC-W110 Digital Camera

1 Answer

Camera turns on, lens cyles (in and out) 3 times, then camera displays a message "Turn the power off and on again" superimposed on the display. Image is not in focus and camera will not take picture, just...


Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

Jun 13, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Software problem


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.
  • Turn off the camera.
  • Remove the battery pack.
  • Press and hold the power button for 30 seconds.
  • Allow the camera to remain without power for 60 seconds.
  • Reinsert the battery pack.
  • Turn on the camera.

Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settings Sub Menus.


If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any further assistance.

Jun 23, 2008 | Sony Cyber-shot DSC-N1 Digital Camera

1 Answer

When powered on, message comes up...


The lens can not move due to a possible obstruction.

Gently put some force on the lens, turn the camera on and it works. I suppose there is too much friction between lens and camera.

Best regards from Holland!

www.SemafoonWinkel.nl

Dec 14, 2007 | Panasonic Lumix DMC-FZ20 Digital Camera

Not finding what you are looking for?
Panasonic Lumix DMC-LZ2 Digital Camera Logo

900 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

75846 Answers

Computer Links

Level 3 Expert

2386 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...