Question about HP Pavilion dv4000 Notebook

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ComboDVD CD read/write fail

I bought this product in july 2007 in chicago. last month i found that the comboDVD drive is working fine for video read (could not test the vido write facility which was working fine in USA), but the audio CDs refused to open, both for read and wrie. i get a remark, "Please insert a disc into Drive:E",which is the combo DVD drive in question. Same thing happens when I try to burn an audioCD. I tried updating the driver online,but this also did not help. Any suggestions? Actual model specified in the manual is HP Pavilion dv6000.
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Re: comboDVD CD read/write fail

MS-DOS error messages This error is commonly encountered when attempting to read a diskette that is ... Information about why a CD Disc, DVD or other type of disc is not working.

Computer questions and answers listing 300 - 399 CH000327, Will a scratch cause a CD or DVD to not work? ... CH000381, A serious disk error occurred trying to read/write drive.
Good Luck, Read and follow instructions. Please dont for get to Vote, Thank You.

Posted on Dec 26, 2007

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Inappropriate or dirty media may be to blame. Make sure to match the type of recordable disc to the drive, and check each disc for fingerprints or other contaminants. If a disc is dirty, wipe it with a clean, soft cloth in a straight line from the center hole outward. Try a quality optical drive cleaning disc if you suspect dust contamination on the drive’s laser lens.

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