If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:
Why won't my unit acquire satellites?If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our
WebUpdater® program.
If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:
Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
- Start with the unit powered OFF and unplugged from power.
- Touch and hold the bottom right corner of the touchscreen.
- Power the unit ON and continue pressing the screen until a new message displays, "Do You Really Want To Erase All User Data?".
- Touch Yes and go through the set up again.
Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact
Garmin Product Support.
I have the same problem.. we need better directions for the problem lol problem is that it's christmas and no one is gonna check this out lol
Try plugging it into the cigarette lighter in your car and go for a drive for about 5-10 minutes. Try entering your home address while you drive. I did this and finally got it to find a satellite and it is working great. Hope this helps.
Yes. Just got my wife our first GPS. Bought her the Garmin c340 and can"t get it to find a satellite. It still thinks it is in Kansas. I am going to try going out for a drive with it and enter the home address. I'll update if I can get it to work.
Yup. Got the same problem. It doesn't find satellites. It doesn't talk. I just got it as a gift. I've downloaded updates. I walked around with it to see if it acquires satellites. I don't think I will put up with this. It is too expensive to accept a built in defect. I think it is going back.
I had a similar problem with both units I bought. I got in the car with the 12v adapter plugged in. About 4 minutes into driving it located my car on the map, roughly. I live in a dense city neighborhood, and it would be off by a street or two. After a little while though it got it right.
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